Accounts Receivable Specialist

Cash Application: Post daily customer payments (ACH, checks, wire transfers, credit cards) across all channels and resolve payment discrepancies in a timely manner.

· E-Commerce & Marketplace Operations: Investigate and resolve sync issues for Amazon, Walmart, TikTok, Shopify, and other marketplace platforms; post transaction-level fixes and cash sales; upload settlement files; and accrue missing orders on a regular basis.

· Refunds & Credit Memos: Verify and process customer refunds from credit memos issued by Customer Service; post marketplace fees and return credits; and prepare ad hoc credit memos as needed.

· Customer Setup: Support new customer onboarding, including credit reference checks and resale permit collection; review AR aging reports and notify the Sales team of outstanding balances.

· Reconciliation & Cleanup: Assist with AR reconciliations and aging analysis; manage customer deposit account review and cleanup; and support the Accounting Manager with historical transaction cleanup on an ongoing basis.

· Commissions & Royalties: Calculate monthly commissions and route for management approval; calculate and report on royalty obligations as required.

· System & Process Support: Support NetSuite tasks including data imports and process testing; create CSV templates and tools to support ongoing process improvements and automation.

· Month-End Close & Audits: Provide support for month-end close activities and prepare documentation for internal and external audit requests.

· General Support: Contribute to accounting process improvements, ad hoc reporting, and other duties as assigned by the Senior Accounting Manager.

Bachelor’s degree in Accounting, Finance, or a related field preferred (or equivalent experience).

· 3+ years of accounts receivable or general accounting experience, with demonstrated proficiency in AR processes.

· Experience with e-commerce or marketplace platforms (Amazon, Shopify, Walmart, TikTok, etc.) preferred.

· Experience with NetSuite or another ERP system preferred.

· Proficiency in Microsoft Excel (VLOOKUP, pivot tables, formulas) and other data analysis tools.

· Familiarity with AI tools or automation methods to improve accounting workflows is a plus.

· Strong attention to detail, accuracy, and organizational skills.

· Effective written and verbal communication skills with the ability to collaborate across teams.

· Ability to manage multiple priorities and meet deadlines in a fast-paced environment.