E-Commerce Marketplace Specialist

Key Responsibilities 

Amazon Marketplace Management 

• Manage day-to-day operations of the Amazon US marketplace. 

• Create, optimize, and maintain product listings to improve visibility, conversion, and customer experience. 

• Conduct keyword research and implement content enhancements across product detail pages, A+ Content, Brand Store assets, and backend search terms. 

• Monitor account health, customer feedback, listing suppressions, compliance notifications, and catalog issues. 

• Troubleshoot listing, catalog, and operational issues while working with Amazon Seller Support to resolve account concerns. 

• Coordinate promotional activities including coupons, deals, virtual bundles, and seasonal campaigns. 

• Partner with internal teams to support successful product launches and merchandising initiatives. 

• Identify opportunities to improve product discoverability, conversion rates, and overall marketplace performance. 

• Coordinate with the Paid Media team to align advertising initiatives with product launches, promotions, inventory availability, and marketplace priorities. 

• Monitor advertising performance and assist with reporting on key metrics including sales, traffic, conversion rate, TACOS, and ROAS. 

Inventory & Operational Management 

• Create and manage FBA shipments and replenishment plans. 

• Monitor inventory levels and collaborate with operations and demand planning teams to help prevent stockouts and excess inventory. 

• Track inventory health, stranded inventory, and reimbursement opportunities. 

• Ensure listing accuracy, brand consistency, and compliance through regular catalog audits. 

• Support new product setup, variation management, and catalog maintenance activities. 

Reporting & Analysis 

• Pull, organize, and analyze marketplace performance data. 

• Prepare weekly and monthly reports covering sales performance, inventory health, advertising metrics, and key business trends. 

• Monitor marketplace KPIs including revenue, traffic, conversion rate, TACOS, ROAS, and inventory performance. 

• Provide actionable insights and recommendations to improve sales, operational efficiency, and marketplace growth. 

Cross-Functional Collaboration 

• Work closely with marketing, operations, supply chain, finance, and customer service teams to support marketplace initiatives. 

• Assist with forecasting, promotional planning, and product launch execution. 

• Support special projects and marketplace initiatives as assigned. 

Qualifications & Skills 

• 2+ years of hands-on experience managing Amazon Seller Central accounts. 

• Strong understanding of Amazon marketplace operations, catalog management, and FBA. 

• Experience creating and optimizing Amazon listings, including keyword research and content management. 

• Familiarity with Amazon Brand Registry, A+ Content, and Brand Store management. 

• Working knowledge of Amazon inventory management and fulfillment processes. 

• Familiarity with Amazon Advertising metrics and reporting. 

• Strong understanding of marketplace KPIs including sales, conversion rate (CVR), click-through rate (CTR), ACOS, TACOS, ROAS, and inventory health metrics. 

• Experience with marketplace tools such as Helium 10, Jungle Scout, Data Dive, or similar analytics platforms is preferred. 

• Advanced proficiency in Excel or Google Sheets. 

• Strong analytical, organizational, and problem-solving skills. 

• Excellent written and verbal communication skills. 

• Ability to manage multiple priorities and deadlines in a fast-paced environment.