Aprio PH – Payroll and Onboarding Associate

Philippines·Makati CityAprio Philippinesmid

OtherAssociate

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Requirements Summary

Respond to client inquiries via email, or chat. Other Duties: Perform additional tasks assigned to support the payroll and onboarding functions.

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OtherAssociate

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

The Payroll and Onboarding Coordinator is responsible for processing new hires and time records, managing state and federal W-4s, basic ACA functions, E-consent and assisting clients with I9/E-Verify requests.

Employee Onboarding Support: Assist clients with onboarding systems, including maintaining new hire data tied to I-9s, managing E-Verify processes, and resolving discrepancies.
Compliance and Professional Standards: Adhere to company policies, procedures, and professional standards.
Documentation and Communication: Maintain internal records of client interactions, technical issues, and resolutions. Share client feedback and feature requests with internal teams to improve services.
Payroll Support:

Set up and maintain new hire and timekeeping records for assigned clients. Collect and enter employee hours, new hire data, and changes.

They will manage an inbound email box to maintain and update federal and state W4 changes within the UKG payroll system.

They will also be responsible for updating E-Consent in the UKG payroll system for W2s and 1095s.

They will be responsible for updating insurance plans to meet the regulatory reporting requirements tied to the Affordable Care Act.(ACA)

Client Support and Troubleshooting: Respond to client inquiries via email, or chat.
Other Duties:
Perform additional tasks assigned to support the payroll and onboarding functions. Flexibility to work extended hours during peak periods to meet deadlines.
Meet turnaround requirements for payroll preparation and delivery.
Perform all work in a professional manner and in accordance with firm policies, procedures, and professional standards.
Cooperate effectively with co-workers, internal support staff and clients where appropriate.
Organize a work schedule to meet the requirements of the assignments.

Must be a graduate of a bachelor's degree in Accountancy, Human Resources, Business Management, or a related field.

At least 1 year of relevant experience is preferred; however, fresh graduates and entry-level professionals are encouraged to apply.

Strong customer service and communication skills, both verbal and written.

Experience in payroll or banking is preferred.

Previous experience in a CPA firm is an advantage.

Proficient in Microsoft Office applications and knowledgeable in relevant software and databases, such as Kronos (UKG), Payforce, Workday, and ADP.

Work Schedule: Mid-shift (3:00 PM–12:00 AM)

Work Setup: Onsite for the first two (2) months, followed by a hybrid work arrangement in either the Makati or Clark office.

Perks/Benefits we offer for full-time team members:

- Wellness program

- HMO coverage

- Rewards and Recognition program

- Free shuttle service (provided by CDC | for onsite employees)

- Free lunch meal (For onsite employees)

- On-demand learning classes

- Discretionary time off and Holidays

- Performance-based salary increase

- Discretionary incentive compensation based on client or individual performance

- Hybrid set up to selected roles/location, terms and conditions may apply

- CPA & Certification Assistance and Bonus Program

What's in it for you:

- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.

- A great team: Work with a high-energy, passionate, caring, and ambitious team of professionals in a collaborative culture.

- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.

- Competitive compensation: You will be rewarded with competitive compensation.

EQUAL OPPORTUNITY EMPLOYER

Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.