Patient Accounts Manager

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Manages the daily activities of the Patient Accounts department. Assists with the development of strategic plans, goals and outcomes. Develops policies and procedures to achieve department goals.

1. Develops and implements goals (including ability to do so independently).

2. Develops staff that understands their job and their goals.

3. Identifies key performance indicators and provides timely and understandable measurement of the key performance indicators. Identifies outliers and their root causes and solves the problem. Develop plans to avoid the problems in the future and monitor to assure the problem is resolved.

4. Competent use of various systems and software appropriate to complete work.

5. Uses understanding of work-flow to recognize and resolve problems and efficiencies.

6. Develops strong relationship with key vendor contacts for software supported by outside vendors.

7. Supports recommendations and procedures with written regulatory or contractual basis when appropriate.

8. Collaborates with individuals and groups to resolve systems and work-flow problems.

9. Full personnel authority including hiring, terminations, coaching, counseling, evaluating, and training

10. Serves as a payor and their fiscal agents.

11. Performs other duties as assigned.