Pharmacy Technician Specialist – Education & Training

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

The Pharmacy Technician Specialist – Education & Training serves as the lead technical resource for technician onboarding, competency validation, and ongoing professional development within Pharmacy Services. This role is responsible for designing, coordinating, and maintaining standardized training programs to ensure technicians meet regulatory requirements, departmental expectations, and operational excellence standards. The Specialist partners with pharmacy leadership to promote workforce consistency, strengthen career ladder progression, and support a culture of continuous learning and patient safety.

1. Develops, implements, and maintains standardized onboarding and orientation programs for pharmacy technicians.

2. Coordinates annual competency validation processes, including sterile and non-sterile workflow competencies.

3. Designs and updates training materials, standard work documentation, and competency checklists.

4. Serves as primary liaison for technician career ladder development and advancement preparation.

5. Conducts direct observation and workflow assessments to ensure adherence to policies and best practices.

6. Supports implementation of new technologies, automation, and workflow changes through structured education plans.

7. Partners with Pharmacy Leadership to address performance gaps through targeted training interventions.

8. Assists with documentation and tracking of regulatory-required training and continuing education compliance.

9. Promotes a culture of accountability, professionalism, and continuous improvement across technician teams.