Centralized Plan Coordination - Assistant Manager

Arc of Onondaga | Centralized Services

Are you passionate about supporting individuals with developmental disabilities and ensuring they receive high-quality, person-centered services? The Arc of Onondaga is seeking a dedicated and detail-oriented Plan Coordination Assistant Manager to support our Plan Coordination Department!

In this role, you will work closely with the Plan Coordination Manager to support daily departmental operations, provide guidance and training to Plan Coordinators, oversee documentation and regulatory compliance, and help ensure services align with each individual's needs, goals, and preferences.

• Assist with the coordination and oversight of services across agency programs.
• Support the development, implementation, and review of person-centered habilitation plans.
• Monitor documentation, including habilitation plans, monthly summaries, assessments, and compliance checklists, to ensure accuracy and timely completion.
• Conduct internal audits and file reviews to ensure compliance with OPWDD, state, and federal regulations.
• Provide guidance, training, and ongoing support to Plan Coordinators.
• Assist with reviewing and approving habilitation plans and related documentation.
• Support new intakes through plan and service development.
• Help develop and implement departmental policies, procedures, and best practices.
• Collaborate with individuals supported, families, Care Managers, staff, and outside agencies to promote quality services.
• Travel to various program locations to provide ongoing support and guidance.

• Bachelor's Degree and at least two years of relevant experience.
• At least one year of experience in plan coordination, plan development, compliance, and/or supervisory responsibilities.
• Must be eligible for QIDP status.
• Knowledge of regulatory compliance requirements, preferably within OPWDD services.
• Strong organizational, communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities and meet required deadlines.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Valid New York State driver's license and a driving record acceptable to the Agency's insurance carrier.

A combination of education and experience may be considered.

We value our employees and are committed to supporting their well-being, professional development, and future success. Our benefits include:

• Generous Paid Time Off: 12 paid holidays per year, plus vacation, sick, and personal days.
• Comprehensive Insurance: Medical, Dental, and Vision coverage.
• Health Savings Account: Employer-funded HSA.
• Retirement Planning: 401(k) retirement plan with employer match.
• Student Loan Assistance: Eligibility for Public Service Loan Forgiveness (PSLF).
• Tuition Reimbursement: Financial support for continued education.
• Professional Development: Paid training and ongoing learning opportunities.
• Career Advancement: Opportunities for professional growth and career advancement.
• Employee Resource Coordination Programs: Access to resources and support services to help employees navigate personal and professional needs.

Most importantly, a meaningful career where you can make a difference every day!

At Arc of Onondaga, we believe everyone deserves the opportunity to live a meaningful, fulfilling life. Join a team committed to promoting independence, inclusion, dignity, and quality of life for individuals with developmental disabilities.

If you are passionate about making a difference while supporting quality, compliant, and person-centered services, we encourage you to apply!

Arc of Onondaga is committed to equal employment opportunity.

We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.