Business Analyst, HR Technology

Position Summary

The Business Analyst in the HR Technology department is responsible for supporting and optimizing HR systems and processes to ensure efficient operations and a seamless end user experience. This role serves as a subject matter expert for HR technology, providing advanced configuration, troubleshooting, and reporting capabilities while partnering with HR and IT teams on system enhancements and integrations.

• System Administration & Support:
  • Configure, maintain, and troubleshoot HR systems (Oracle HCM).
  • Ensure data integrity and accuracy across all HR platforms.
  • Engage with the HR Technology team to identify issues and follow the PMO (Program Management Office) process in the implementation of system enhancements and/or bug fixes 
  • Collaborate with vendors and internal stakeholders to resolve technical issues
• Compliance and Security:
  • Ensure zero compliance breaches related to HR data privacy and security.
  • Comply with internal and external audit requirements and reporting.
• System Optimization:
  • Help to identify and implement solutions to improve system functionality and enable process automation – approved through the Generative AI Steering Committee.
  • Support automation initiatives to enhance efficiency and accuracy.
• Reporting & Analytics:
  • Develop and deliver advanced HR reports and dashboards for compliance and business insights.
  • Provide data analysis to support workforce planning and decision-making.
• Project Participation and Management:
  • Assist in system upgrades, new module implementations, and integrations.
  • Oversee technology enhancements that simplify processes and maximize productivity across the organization.
• End User Support & Training:
  • Develop and maintain training content that improve end-user experience with GPS.
  • Respond to internal customer requests submitted through ServiceNow.

You will have:

• Education: Bachelor’s degree in HR, IT, or Business Administration.
• Experience: 2-years of experience in technology or HRIS

It would be great to see:

• Experience with AI-based solutions.
• Hands-on experience with enterprise HR systems (preferably, Oracle).
• Drive process improvements by identifying and implementing efficiencies that reduce turnaround time and enhance overall productivity.
• Strong communication and problem-solving skills.
• Proficiency with HR reporting tools and data analysis.
• Training content development and webinar facilitation.
• Managing multiple projects and collaborating with key stakeholders through completion.
• Experience with SQL or reporting tools (Power BI) is a plus.