Arcteryx.Com1mo ago

Manager, Digital Merchandising EMEA (m/w/d)

GarchingFull-timemid

OtherManager Digital Merchandising Emea

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Overview

Your Opportunity at ARC’TERYX: As the Digital Merchandising Manager, EMEA, you own the end‑to‑end execution, availability, and performance of digital merchandising for the region.

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OtherManager Digital Merchandising Emea

As the Digital Merchandising Manager, EMEA, you own the end‑to‑end execution, availability, and performance of digital merchandising for the region. You operate at the intersection of product clarity, inventory flow, and merchandising analytics, ensuring guests can find and confidently choose the right gear—when they need it.

You translate data into clear action: aligning navigation, category architecture, and storytelling with stock positions, demand signals, and seasonal realities. Your decisions balance guest needs, commercial impact, and brand integrity, and your ownership is visible in conversion, availability, and guest confidence.

This role is based out of our Garching office (near Munich) and is open to hybrid remote work (2 days in the office, 2 days at home and, 1 day at the discretion of the manager). Candidates must be eligible to work in Germany.

The EMEA Digital Commerce team is responsible for developing our ecommerce channel and all consumer-facing digital touchpoints for Arc’teryx in EMEA. It is a high-performing team responsible for direct-to-consumer ecommerce (strategy & operations), Digital Marketing (CRM & paid), Digital Analytics and working closely with global counterparts. The team works closely with many other regional teams within Marketing and Commercial.

Own and execute the EMEA digital merchandising strategy, aligned to global frameworks

Maintain accountability for category architecture, navigation, collections, landing pages, and seasonal storytelling

Ensure decisions prioritize guest clarity, technical credibility, availability, and commercial impact

Own merchandising performance analysis and convert insight into action

Define and track KPIs: conversion, AOV, revenue, product discovery effectiveness, sell‑through, bounce/exit on key nodes, PDP engagement

Analyze performance by activity, category, market, season, and traffic source to identify opportunities and risks

Developing Product recommendation strategies through reporting analysis, and A/B testing

Optimizing on-site search by conducting frequent audits, rule optimization and analysis on top key search terms with and without results

Build clear performance narratives for leadership and global partners and recommend decisive next steps

Partner with Planning, DC Operations, and Transportation to align buy, inbound flow, and site presentation to key commercial moments (season drops, weather shifts, peaks)

Own the translation of inventory positions into merchandising action: prioritize hero SKUs, size runs, and colorways; throttle low‑depth items; manage early/late arrivals

Ensure availability is visible and reliable across EMEA: manage regional nuances, cut‑ins, carryover, and size‑curve health

Coordinate with Global/Regional partners on allocation, replenishment, and channel protection to avoid over-sell and guest disappointment

Define and track inventory‑linked KPIs: in‑stock rate/availability %, OOS rate, back‑in‑stock velocity, fill rate, weeks of cover, aged inventory %, RTV/markdown exposure, size‑curve integrity

Build assortment health views (by activity, category, market, and season) and recommend re‑merchandising moves to protect guest experience and revenue

Identify early demand signals and communicate hero SKU opportunities, risk on low depth, and substitution pathways to sustain sell‑through without compromising brand standards

Partner with Planning on buy-read guidance and in‑season rebuys, informed by click‑to‑cart, PDP conversion, and search/filter interaction data

Own back‑in‑stock strategy in partnership with CRM: set prioritization logic, timing, and PDP messaging to maximize recovery and minimize guest friction

Establish cadenced reporting and action reviews (weekly/seasonal) that directly inform site updates, campaign readiness, and inventory protection moves

Lead EMEA seasonal execution aligned to climate, terrain, and market demand

Partner with Planning to align inventory strategy, depth by size, and hero product focus

Ensure timely, high‑quality execution of launches, campaigns, and transitions, with inventory readiness checked and communicated

Serve as the EMEA merchandising SME in global forums

Influence decisions through data‑backed insight and clarity of recommendations

Represent regional learnings and guest behavior to inform global standards, tools, and roadmaps

Advance activity‑based and personalized merchandising using availability and intent signals

Co‑develop self‑serve dashboards for merchandising + inventory health

Integrate sustainability and repairability deeper into assortment and PDP decisioning

Mentor junior teammates in inventory‑aware merchandising judgment

Bachelor’s degree in business, Marketing, Commerce, Supply Chain/Analytics, or related field

5–7 years in digital merchandising/ecommerce trading, with direct exposure to inventory flow and availability management

Proven ability to translate data and inventory positions into decisive merchandising action

Experience in matrixed, regional/global environments

Experience in using Digital Merchandising and Search management software 

Strong working knowledge of ecommerce platforms, analytics tools; familiarity with SAP (e.g., S/4HANA), allocation/replenishment logic, and backorder/pre‑order frameworks is a plus

You are proactive in identifying the root cause of issues and developing solutions

You remain highly flexible and adaptable when faced with ambiguity

You effectively balance autonomy and collaboration

You inspire breakthrough thinking and continuous improvement

You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to leaving it better

Your passion for your work is paralleled by your passion for getting outside and living it