Dynamics 365 F&O Business Consultant

On behalf of our client, we are seeking a Dynamics 365 F&O Business Consultant (HR / Recruitment / Payroll) to join their team in Amman, Jordan. Job Summary Act as the functional owner and advisor for HR, Recruitment, and Payroll processes on Microsoft Dynamics 365 Finance & Operations Work directly with business stakeholders (HR, Talent Acquisition, Payroll, Operations) to understand their processes, translate Supply Chain Management (SCM) knowledge is a strong plus — especially workforce scheduling, resource assignment, timesheets, you are the bridge between business and system. Responsibilities 1. Business Process Analysis Engage HR, Recruitment, and Payroll stakeholders to map current processes (as-is) and define future-state (to-be). Identify pain points and manual work in onboarding, timesheets, leave requests, salary calculation, recruitment workflow, and • Translate business needs into clear functional requirements, user stories, and acceptance criteria. Propose best-practice process improvements, not just record requests. 2. Dynamics 365 F&O Functional Design Design and configure modules in D365 F&O related to: – Human Resources / Personnel management – Recruitment / candidate pipeline / onboarding – Payroll calculation / benefits / deductions / compliance – Time & attendance / leave / shifts / rostering Prefer standard F&O capabilities to reduce unnecessary customization and upgrade risk. Prepare functional design documents (FDD) for required extensions, workflows, or integrations. 3. HR, Recruitment & Payroll Operations Support Define hiring lifecycle inside the system: job requisition ® candidate pipeline ® offer ® onboarding ® assignment. Support workforce allocation (who is assigned to which client / job / site). Define payroll rules, earning codes, deductions, allowances, overtime rules, penalties, end-of-service, etc. Validate payroll outputs with HR and Finance to ensure compliance with internal policy and labor regulations. Ensure payroll postings hit the right GL accounts, cost centers, or projects. 4. UAT, Training & Adoption Build UAT scenarios and test scripts with HR/Recruitment/Payroll users. Drive User Acceptance Testing: coordinate users, track defects, confirm fixes with the business. Prepare SOPs, quick reference guides, and deliver hands-on training. Ensure the business is operational on Day 1, not just "system is live". 5. Change Requests & Continuous Improvement Act as first line to receive enhancement requests from HR, Recruitment, Payroll. Perform impact analysis (process impact, cost, effort, compliance risk). Prioritize enhancements based on value and risk. Support PMO / Delivery team in presenting change requests to steering committee. 6. Cross-Module & Supply Chain (Plus / Advantage) Support scenarios connecting HR & Payroll with Operations / Supply Chain, such as: – Resource allocation to client projects or service contracts – Tracking worker availability, leave, or visa status for scheduling – Capturing timesheets and linking them to customer billing or internal cost allocation – Managing uniforms, tools, and assets assigned to workers · Align workforce availability with service delivery SLAs. 7. Data & Integration Work with technical teams on data migration: employees, contracts, salary structures, leave balances, etc. Define integration requirements with ATS systems, biometric attendance, time tracking, finance, etc. Validate data quality and respect privacy/PII and payroll confidentiality. 8. Governance & Compliance Ensure HR, payroll, and employee data handling follows internal policy, audit requirements, and local labor law. Document approval matrices and segregation of duties (e.g. who can edit salary, who can approve payroll run). Support internal/external audit with evidence from the system. Requirements 4+ years as a Functional Consultant / Business Consultant / Business Analyst on Microsoft Dynamics AX or Dynamics 365 F&O Direct experience with HR and Payroll modules. Strong requirement gathering and process design background (not only ticket support). Proven track record delivering at least one full-cycle HR/Payroll implementation or major enhancement in production. Strong Plus Experience with Recruitment / Talent Acquisition processes and onboarding flows. Exposure to Workforce Scheduling / Timesheet / Resource Assignment / Supply Chain / Operations. Experience supporting businesses with large field or blue-collar workforce. Familiarity with labor law, end-of-service rules, and payroll compliance in GCC / MENA. Education Bachelor’s degree in Business Administration, HR Management, Information Systems, Industrial Engineering, Computer Science, Microsoft certifications in Dynamics 365 F&O (HR / Finance / SCM) are a plus.