Client Platforms Salesforce Business Analyst

Ares is seeking a Senior Associate to serve as a Business Analyst within Client Platforms, the engineering team responsible for all client-facing systems within Ares, including Sales, Marketing, Client Reporting, and Digital/Web platforms. Reporting to a Vice President, Product Manager, this individual will gather requirements, document business processes, and support the successful delivery of digital products and technology initiatives supporting the Institutional Investor Lifecycle such as investor onboarding and post-close servicing.  

In addition to traditional business analysis responsibilities, this role will work closely with business stakeholders to define, document, and optimize end-to-end business process flows, ensuring technology solutions align with operational needs and strategic business objectives. The ideal candidate can demonstrate clear lineage from requirements back to business outcomes and, ideally, quantifiable relationships to key performance indicators (KPIs). 

Candidates should have experience working with Salesforce-based business processes and technologies, including gathering requirements, mapping workflows, and partnering with business users to drive platform enhancements. 

This role is ideal for an early-career professional looking to build expertise in product management, enterprise technology, and client platform solutions within asset management. 

The successful candidate will be a trusted partner to business stakeholders and product managers by producing clear requirements, improving delivery quality, building deep business knowledge, and helping define efficient operating processes across the investor lifecycle. The candidate should have outstanding written and verbal communication skills and the presence to partner with senior stakeholders across engineering and the business.