MVD Deputy Division Director of Operations

Works closely with the Division Director as a senior member of Division leadership, overseeing operations and developing, sponsoring and overseeing operational improvements. Directs implementation of effective controls to ensure integrity of Division work flow, processes, and products. Reviews operational progress toward completion of initiatives to meet strategic targets and redirects efforts and resources as needed. Collaborates with the rest of MVD leadership to refine and implement MVD’s strategic plan. Collaborates with internal and external partners, stakeholders and customers to direct the design and implementation of improvements and solutions to various issues. Supports process improvement initiatives and serves as an executive sponsor of process improvement projects. Travel may be required, including overnight stays.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Operational oversight: Oversees daily administrative operations, including managing risk, budget, delivery of results and overall agency operational performance.

Process optimization: Streamline internal systems, eliminate waste, introduce performance metrics (KPIs), and continuously improve operational efficiency and cost-effectiveness

Strategy and Vision: Works closely with the Division Director to develop and translate vision and strategies into division operations. Travel may be required, including overnight stays.

Knowledge of:
-Training and employee development best practices
-Federal and state legislative process
-Audit and program compliance
-Personnel management
-Lean or other recognized process improvement
-AI concepts, tools and methodologies
-Political processes

Skill in:
-Operational management and political acumen
-Communicating effectively and concisely, both orally and in writing
-Presenting clearly articulated data, anticipating leadership questions
-Leadership and communication, including influencing and negotiating
-Building consensus among internal and external stakeholders
-Developing and implementing metrics and measurement systems
-Statistical analysis

Ability to:
-Lead, manage, and monitor programs
-Implement and lead change initiatives
-Work in highly variable assignments
-Analyze information and data, and prepare reports
-Identify and draw on analytical tools and techniques to develop creative approaches and new insights to business issues
-Conduct research; using gathered data, develop recommendations for improvement
-Assess current and future staffing needs based on organizational goals and budget constraints
-Recommend and implement effective business and process controls
-Collaborate and build business relationships

Extensive experience in change management, planning, management of large scale organization operations.

This position requires driving or the use of a vehicle as an essential function of the job, and  the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8186 option 2. 

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8186 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.