Operations Manager, A|X Armani Exchange

As an associate with Giorgio Armani Corporation, you will be part of a diverse team, who you will work with to drive sales, support an excellent client experience, and ensure the showroom operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand, and knowledge of the luxury/retail business, with organizational skills to support the store will greatly influence the client and associate experience.

The Operations Associate is the key person in every business, handling the day-to-day activities that ensure smooth, efficient business processes and functions. You will be responsible for providing dedicated support to the sales team and work with agility for business needs. The role requires exceptional time management skills, good communication abilities and an understanding of task tracking and project management approaches. Your daily presence in the showroom will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve the showroom business.

To be successful in this role, you will operate with integrity, have a strong team mindset and be results driven. As a member of the team accountable for the back of house, you will be responsible for driving sales by ensuring a well-organized stock room and strong merchandise flow practices, markdown execution and stock accuracy.

Our team mission is passionately conveying the vision of Giorgio Armani.

QUALIFICATIONS & SKILLS

• Preferred retail experience in a similar position
• High School diploma/GED preferred
• Excellent communication (verbal and written) skills and demonstrated passion for working as a team
• Proficiency using technical resources for client outreach, such as, CRM, WeChat, etc. preferred
• While not required, Italian, Spanish, French, Mandarin, or other language skills are considered a strong asset
• Able to work a flexible schedule, including holidays, nights, and weekends

The appointed candidate will be offered an hourly rate within the range of $27.00 to $29.00, with a comprehensive benefits package including: paid time off, parental leave, disability leave, bereavement, employee discount/perks and retirement plans with employer contributions.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.