Director of Workforce Development & Strategic Partnership

The Director of Workforce Development & Strategic Partnerships will lead the development and execution of innovative workforce initiatives designed to attract, develop, and retain skilled talent across Arrow Exterminators.

This position will serve as a strategic connection between Human Resources, Recruiting, Arrow University, and external workforce development partners to strengthen career pathways, expand educational opportunities, secure workforce development funding, and advance the recognition of pest management as a skilled trade.

The Director will play a central leadership role in establishing, implementing, and expanding Arrow's Registered Apprenticeship Program while building sustainable partnerships that support the company's long-term workforce needs.

• Lead Arrow's DOL Registered Apprenticeship initiative from development through implementation.

• Coordinate program standards, registration, reporting, and continuing compliance.

• Partner with Arrow University and Technical Services to align classroom education, technical competencies, and hands-on experience.

• Position Arrow as a leader in elevating pest management as a professional skilled-trade career.

• Evaluate opportunities to expand apprenticeship programs into additional positions.

• Work with HR and Recruiting to develop relationships with technical colleges, community colleges, high schools, career academies, and workforce boards.

• Expand recruiting programs involving veterans, transitioning military personnel, FFA, 4-H, and other workforce organizations.

• Create pathways for students, career changers, and individuals entering the skilled trades.

• Identify geographic markets with workforce shortages and develop talent pipelines.

• Coordinate strategic initiatives with the Recruiting Team rather than manage daily requisitions.

• Identify and pursue federal, state, and local grants supporting technical training, apprenticeship, employee development, and workforce initiatives.

• Explore workforce board reimbursements, educational partnerships, and tax incentives.

• Coordinate applications, compliance, funding documentation, and grant reporting.

• Work with Finance and Arrow University to measure return on training investments.

• Build a sustainable funding strategy that reduces Arrow's cost of developing talent.

• Partner with Arrow University to connect recruiting, onboarding, apprenticeship, licensing, and advanced development.

• Support the evolution of technical and professional career pathways.

• Identify credentials and educational partnerships that enhance team member development.

• Establish career progression opportunities that support retention.

• Support mentoring and on-the-job learning without duplicating Arrow University's training.

• Represent Arrow with the DOL, state apprenticeship agencies, workforce boards, educational institutions, and community organizations.

• Maintain relationships with NPMA and other industry partners.

• Identify opportunities to influence workforce development best practices.

• Support outreach, presentations, and recognition opportunities.

• Communicate the professionalism and long-term career potential of the pest management industry.

• Bachelor's degree or equivalent.

• Pass a drug screen and maintain a drug free workplace.

• Pass a pre-employment background check.

• Strong telephone and basic computer skills.

• Pass all required internal and external exams.

• 40-hour (minimum) work week and evenings and weekends as needed.

• Maintain a professional appearance.

• Ability to sit for extended periods, approximately 80% of the workday.

• Ability to use hands and fingers to handle objects and operate equipment.

• Ability to communicate effectively through speaking and hearing.

• Ability to stand, walk, reach, kneel, stoop, and crouch as needed.

• Work mostly indoors, in shared office environment.

• We are an Equal Opportunity Employer

  (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

  
  

  Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.

Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.