Housekeeping and Public Area Attendant

• Clean and sanitize guest rooms according to established standards and checklists
• Change linens, make beds
• Vacuum carpets, mop floors, and dust all surfaces including furniture, artwork, and fixtures
• Clean and restock bathrooms with attention to amenities, mirrors, fixtures, and tile surfaces
• Inspect rooms for maintenance issues and report any concerns to housekeeping supervisor
• Ensure all amenities, toiletries, and guest supplies are properly stocked and arranged
• Ensure all technology (TV, Wi-Fi, lighting, climate control) is functioning properly
• Check that all guest information materials and menus are current and neatly displayed
• Handle special guest requests such as extra pillows, cribs, or room setup preferences
• Maintain discretion and professionalism when working around guests in occupied areas
• Assist with common area cleaning and special projects as needed
• Support colleagues during busy periods to ensure all rooms meet checkout deadlines
• Work as a lobby attendant when scheduled
• Clean and maintain all public areas, including the lobby, hallways, elevators, stairwells, restrooms, pool deck, and outdoor common areas
• Sweep, mop, vacuum, and polish floors and surfaces throughout the property on a consistent schedule
• Clean and sanitize public restrooms, restocking supplies as needed throughout the day
• Empty trash receptacles and maintain proper waste disposal throughout public spaces
• Monitor and maintain pool and patio furniture, cushions, and common area amenities
• Respond promptly to spills, messes, or urgent cleaning needs during a shift
• Operate cleaning equipment and use chemicals safely, following SDS and OSHA guidelines
• Report maintenance issues, safety hazards, or damage observed in public areas
• Maintain window and glass cleanliness in lobby and public-facing areas
• Interact courteously and helpfully with guests passing through common areas
• Support set up and breakdown of public spaces for events as needed

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and ability to work efficiently under time constraints
• Physical ability to lift up to 25 pounds and stand for extended periods
• Basic understanding of cleaning chemicals and proper safety procedures
• Reliable transportation and flexible availability including mornings, weekends and holidays

Flexible schedule including nights, weekends, and holidays is expected around business levels, key team milestones, events, or employee relations matters. Ability to lift, stand, walk, for extended periods of time and the ability to lift up to 25 lbs. as needed.

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge

• Friendly and helpful demeanor when interacting with guests and coworkers
• Self-motivated with ability to work independently and as part of a team
• Pride in delivering exceptional service and creating welcoming environments
• Positive attitude and willingness to go above and beyond for guest satisfaction
• Trustworthy and respectful of guest privacy and property