Sales Advisor

Singapore·SingaporeOn-sitemid

OtherSales Advisor

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Quick Summary

Key Responsibilities

- Provide excellent and professional customer service to all customers. Engage customers to understand their needs and recommend suitable products.

Requirements Summary

- Minimum GCE ‘N’/ ‘O’ Level, NITEC/Higher NITEC, or equivalent qualification. Previous experience in retail, sales, or customer service is preferred.

Technical Tools

OtherSales Advisor

Responsibilities

~1 min read

→Provide excellent and professional customer service to all customers.
→Engage customers to understand their needs and recommend suitable products.
→Develop good product knowledge and effectively communicate product features, benefits, and promotions.
→Work towards achieving individual and store sales targets and other performance indicators.
→Build and maintain positive customer relationships to encourage repeat purchases and customer loyalty.
→Support customer relationship management (CRM) activities, including the collection and updating of customer information where applicable.
→Perform cashiering duties and ensure all transactions are processed accurately.
→Replenish merchandise and ensure products are displayed neatly and according to the Company's visual merchandising guidelines.
→Assist with receiving, checking, transferring, and organizing stock.
→Conduct stock counts and assist in maintaining accurate inventory records.
→Maintain the cleanliness, appearance, and overall presentation of the store.
→Support new product launches, promotional activities, and other in-store initiatives.
→Handle customer enquiries, feedback, and basic after-sales matters professionally, escalating issues when necessary.
→Comply with all Company policies and procedures, including cash handling, loss prevention, security, grooming, and workplace safety requirements.
→Work closely with the In Charge and team members to ensure smooth daily operations.
→Perform any other duties as assigned by the In Charge or Management.

Requirements

~1 min read

Minimum GCE ‘N’/ ‘O’ Level, NITEC/Higher NITEC, or equivalent qualification.
Previous experience in retail, sales, or customer service is preferred.
Customer-oriented with good interpersonal and communication skills.
Sales-driven with a positive attitude and willingness to achieve targets.
A good team player who is responsible, reliable, and willing to learn.
Able to work in a fast-paced retail environment.
Able to work retail shifts, including weekends and public holidays.
Basic computer skills, including familiarity with Microsoft Office applications and Point-of-Sale (POS) systems.
Good communication skills in English. Ability to communicate in additional languages to support a diverse customer base would be an advantage.