Manager I, Service Operations CKM

• →Lead and optimize CKM service operations, including material readiness and execution of chamber kit replacements for scheduled preventative maintenance
• →Own and continuously improve end-to-end planning and forecasting processes (maintenance cadence, kit readiness, inventory strategy, and logistics flow)
• →Act as a key point of contact across regions (U.S., Taiwan, Japan, etc.), ensuring alignment on operational priorities, KPIs, and performance expectations
  Drive and facilitate daily/weekly/strategic reviews, providing insights, risk mitigation plans, and escalation management
  Partner with Logistics/Warehouse, Field Service, Quality, and Value Engineering teams to proactively identify systemic issues and implement sustainable solutions
• →Lead initiatives to improve Turnaround Time (TaT), parts quality, on-time delivery, and supplier performance, including root cause analysis and corrective action programs
• →Define and implement process standardization, best practices, and governance frameworks across CKM operations
  Utilize data analytics to identify trends, optimize inventory levels, and drive decision-making

• Bachelor’s degree in Supply Chain, Business, Operations Management, Engineering, or a related discipline (Master’s degree preferred)
• Proven experience in service operations, supply chain, or logistics within semiconductor or high-tech manufacturing environments
• Strong expertise in operations planning, forecasting, and cross-functional program management
• Ability to lead complex, cross-regional initiatives and influence stakeholders without direct authority
• Advanced analytical skills with the ability to translate data into actionable insights
• Strong communication and stakeholder management skills in a global environment
• High degree of ownership, accountability, and ability to drive results in a fast-paced setting

• Experience leading end-to-end operational improvement or transformation projects
• Strong knowledge of CKM / spare parts management / field service operations
• Hands-on experience with SAP or other ERP systems, including data analysis and process optimization
• Ability to balance strategic thinking with operational execution
• Experience working in a customer-facing, high-urgency environment with competing priorities

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.