(Senior) Engineer II, Field Service

Join ASM’s mission to deliver cutting-edge semiconductor solutions with precision and reliability. As a Field Service Engineer, you’ll play a critical role in installing, maintaining, and optimizing our PEALD and ALD systems at customer sites in Dongtan. Your expertise will help ensure ASM’s tools meet the highest standards of performance and customer satisfaction.

•Perform installation, relocation, and upgrades of ASM equipment at customer sites.
•Troubleshoot and resolve hardware issues related to tool operation.
•Conduct preventive and corrective maintenance following ASM protocols.
•Collaborate with global technical support teams to resolve complex hardware escalations.
•Provide user training and respond to customer inquiries professionally.
•Ensure compliance with cleanroom protocols and safety procedures.
•Maintain accurate service documentation, including install status and service reports. 

•Bachelor’s degree in Mechanical, Electrical, Chemical Engineering, or related field.
•3 to 7 years of field service experience in semiconductor equipment •Solid understanding of vacuum systems, gas delivery, electromechanical schematics, and microprocessor-based control systems.
•Ability to work independently and under pressure.
•Able to work in a cleanroom and customer site environment
•Strong customer service orientation and communication skills.
•Fluent in Korean; proficient in English (verbal and written).
•Willingness to travel domestically and internationally 
•No restrictions on overseas travel.

• Ability to drive is preferred.
• Experience in operating and maintaining PEALD/ALD equipment

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.