Banquet Server

• →Greets all guests with enthusiasm and friendliness.
• →Serves alcoholic beverages in an appropriate manner consistent with company standards.
• →Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• →Does side work during non-busy hours.
• →Always speaks to guests with enthusiasm.
• →Develops relationships with guests.
• →Provides the highest level of service in accordance with our standards.
• →Identifies food orders when ready and delivers items to tables in a timely manner.
• →Always maintains a professional appearance.
• →Communicates with food and beverage staff to ensure guest satisfaction.
• →Reports to work as scheduled, in uniform, and ready to be in position.
• →Maintains professional relationships with all coworkers.
• →Follows checklists and standard operating procedures.
• →Maintains a safe, clean, organized, and stocked work area.
• →Performs duties as assigned.
• →Maintains full knowledge of menus, recipes, and other pertinent information.
• →Constantly increasing knowledge of food, beverages, and other products and services.
• →Ensures that guests have a positive and memorable experience at the TCC.
• →Responsible for constant sanitation, organization, and proper food handling.
• →Prepares work area for opening, mid-shift, or closing in accordance with company standards.
• →Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift.

This job has no supervisory responsibilities.

• Must have ability to follow directions and effectively perform the work.
• Must have a pleasant personality and a neat appearance.
• Must speak and understand English well enough to converse with customers, supervisors and employees.
• Positive, customer service-oriented attitude at all times.
• Strong knowledge of sanitary practices.
• Maintains proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Ability to work with other staff members in the facility.
• Ability to undertake and complete multiple tasks.
• Attention to detail.
• Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

No certifications are required.