Event Services Part-Time

Reports to the Glass City Center Operations Team Leader (Supervisors) and/or Operations Manager. This position performs a variety of event related service tasks and duties before, during, and after “show hours”. These duties will include facility housekeeping and cleaning tasks as required and directed, other cleaning tasks will be assigned.

Under moderate supervision, this position supports the Operations Department with cleaning and maintaining the facility before, during, and after events. The position is responsible for providing a high level of service to clients, event attendees, and facility staff.

• →Clean and maintain event spaces, meeting rooms, common areas, and other assigned areas before, during, and after events.
• →Remove trash and replace trash and recycling liners as needed.
• →Sweep and mop telescopic seating units.
• →Sweep, vacuum, and mop floors as required.
• →Wipe and sanitize tables, chairs, counters, and other high-touch surfaces.
• →Clean and restock restrooms, including sinks, mirrors, urinals, and toilets, using proper cleaning and sanitation techniques.
• →Restock cleaning closets and supplies and ensure cleaning towels are clean and ready for use.
• →Respond promptly to spills, service calls, and areas requiring immediate attention.
• →Safely operate cleaning equipment and machinery as directed. Training will be provided on all required equipment.
• →Perform routine window cleaning before, during, and after events.
• →Clean the facility and related support areas, including VIP rooms, dressing rooms, and other designated spaces.
• →Report equipment or building damage to the Maintenance Team and Operations Manager/Supervisor.
• →Report major maintenance issues, hazards, and safety concerns to appropriate management or maintenance personnel.

• →Use radio to maintain consistent communication with team members and event coordinators.
• →Work closely and professionally with coworkers, Food and Beverage staff, clients, event coordinators, and the general public to provide excellent service and positively represent the facility.
• →Assist with additional event and facility service duties as assigned by Operations management.

All Event Services Team Members are expected to demonstrate reliability, professionalism, teamwork, attention to detail, and a commitment to providing a clean, safe, and welcoming environment for every client, event, and guest at Glass City Center.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements listed below are representative of the knowledge, skill, and/or the ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The position requires the ability to:

• Bend, stoop, kneel, reach, stand, walk, and perform repetitive physical activities as required.
• Lift and carry supplies, equipment, trash, and other materials as required.
• Perform cleaning and facility service duties for extended periods.
• Safely operate assigned cleaning equipment and machinery following appropriate training and procedures.

One year of experience in performing a variety of event service-related work. A good knowledge of cleaning related techniques and skills used in evert services and housekeeping. Candidate should have a High School diploma or equivalent.

Must have ability to verbally communicate with the public, clients and management. Should also possess written communication skills and some computer skills.

Must have the ability to work from CAD drawings, other types of working drawings and event checklists. Team Member should also be able to read blueprints.

Team Member should possess a valid Ohio driver’s license. 

The work of this class involves morning, afternoon, evening, weekend, and holiday work. This position requires mandatory overtime as needed. Team Member may be asked to work outdoors as well as indoors at the Glass City Center property. Must be well groomed and wear full uniform in accordance with Glass City Center policy and procedure manual.