Guest Services Manager

Legends Global, a leader in managing public assembly facilities, has an excellent and immediate opening for a Guest Services Manager. Under the Director of Guest Services, the Guest Services Manager is responsible for overseeing the staff and operations of the Salt Palace Convention Center’s Guest Services department, which includes information booths, wayfinding, safety, security, and interacting with law enforcement.

• →Prior supervisory experience necessary.
• →Current knowledge and training in first aid/CPR needed.
• →Must have either completed or be willing to complete ICS 100 and ICS 200 courses with FEMA/Homeland Security within 6 months of hire.
• →Must be willing and able to work a flexible schedule including nights, weekends and holidays
• →Possess strong customer services skills and problem-solving techniques
• →Excellent verbal/written skills and proficiency in Microsoft Word and Excel programs
• →Proven ability to handle and maintain confidential information
• →Bachelor’s degree in criminal justice or related field preferred.
• →High school diploma or equivalent required
• →Three years security or law enforcement experience required.
• →Previous experience working with law enforcement required.
• →1-2 years of related experience in the hospitality industry is strongly desired

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Recruiter- Jordan White Legends GLOBAL

100 South West Temple Salt Lake City, Utah 84101

Applicants who need reasonable accommodation to complete the application process may contact 801-842-3401.