Premium Services Coordinator

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.   

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. 

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.  

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! 

This position is charge of providing our Premium Services clients with an exceptional service. The Premium Services Coordinator is responsible for making sure that customer benefits and experience are always fulfilled under the best customer service standards. This job requires insight and knowledge of the entertainment industry and how to effectively coordinate elements that create a unique and memorable experience. It will ensure all customer contact is courteous, informative, thorough, and friendly. You must know what is needed to meet the demands and expectations of our most important clients.

This position has no supervisory responsibilities

requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree preferred.
• 1-2 years of related experience (event production, PREMIUM SERVICES, hospitality, ticketing, customer service).

• Positive, patient, and friendly attitude.
• Self-motivation, attention to detail and strong organizational skills required.
• Good communications skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proven problem-solving skills with attention to detail and follow-up.
• Must have strong computer skills, including MS Word, MS Excel and Outlook.
• Availability to work evenings and weekends when necessary.
• Customer Service background preferred.
• Fully Bilingual -- English and Spanish.

• Must have strong computer skills, including MS Word, MS Excel and Outlook.
• Having knowledge of CRM programs would be a plus.

• Valid Driver’s License.

Legends Global reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an employee to perform duties outside his/her normal description.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.