Project Support Specialist, OCIO NASA Goddard

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management support for real-time, mission-critical defense systems. We are seeking a Project Support Specialist to provide intermediate level support to a NASA contract in Greenbelt, MD.   Job Description Provide full-time front office support as the Directorate Administrative Support for the HQ/GSFC Office of the Chief Information Officer (OCIO) Directorate, based at Goddard Space Flight Center (GSFC).  Support includes administrative coordination, workflow development, and directorate-level assistance for OCIO leadership.   Responsibilities Demonstrated commitment to proactive customer service, with strong problem-solving skills and the ability to anticipate needs and deliver timely, effective solutions. Provide support for Administrative Officer duties for civil servants, including items such as on & off boarding, awards management and reorganizations. Provide backup support for calendar management for the CIO, Deputy CIO/IT Operations Manager, and Directorate-based calendars. Provide front office support by greeting visitors and answering office telephones. Coordinate meetings/appointments/conferences and arrange for appropriate equipment. Prepare agendas, attend meetings as requested, take meeting notes and actions, and transcribe / summarize notes from meetings. Assist in tracking, coordinating, and preparing/submitting responses to action items in the Action Item System. Support internal data calls, including scheduling, coordination, and follow-up. Compile and support the timely submission of weekly and monthly reports. Become fluent in the travel process, systems, rules, and regulations. Collaborate with team members on Directorate planning and development of presentations, announcements, etc. Support the coordination of office-wide activities, Directorate engagements, and special events. Maintain office supply inventories. Maintain and update electronic files, records, and data. Perform additional duties and special projects as assigned.   Requirements Strong customer service skills, with the ability to engage effectively at all organizational levels. Strong critical thinking, sound judgment, and decision-making abilities. Team player with a positive/ can-do attitude at all times. Ability to multi-task and prioritize work. Proactive, organized, detail-oriented to respond to customer requests and deadlines. Strong drive to learn new skills and hone existing ones. Intermediate proficiency in Microsoft Office 365, including Outlook, Teams, Word, Excel, PowerPoint. Intermediate level of SharePoint knowledge preferred. Must meet NASA suitability requirements, including background investigation and citizenship/permanent residency requirements.   Education and Experience Bachelor's degree plus 1-2 years of related professional experience; or 5-6 years of related professional experience in lieu of degree.   Location Work is to be performed onsite at Goddard Space Flight Center in Greenbelt, MD, with situational telework available upon approval.