Operations Supervisor - ACH (Remote)

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

• Lead daily operations by setting priorities, assigning work, and managing workflows to meet service and productivity goals.
• Coach and develop employees through regular feedback, mentoring, training, and performance conversations.
• Build a strong team by supporting hiring, onboarding, recognition, development, and employee engagement.
• Monitor processes and performance to identify issues, address challenges, and maintain service standards.
• Ensure operational procedures, controls, security requirements, and audit standards are followed.
• Identify opportunities to simplify processes, improve efficiency, and strengthen the overall customer and employee experience.
• Partner with teams across the organization to improve workflows and implement effective solutions.
• Stay current on industry practices and technology to support continuous improvement and team development.

• Associate’s degree or equivalent combination of education and experience.
• 3+ years of leadership experience, such as a lead, supervisor, work director, or team manager.
• Experience overseeing workflows, coaching employees, and driving team performance in an operations, service, or production environment.

• 5+ years of experience in banking operations or financial services.
• 5+ years of experience working in a regulated environment with established controls and compliance requirements.
• 5+ years of experience working across multiple operational functions or business areas.

At Associated Bank, you’ll have the opportunity to lead a team, improve processes, and make a meaningful impact on how we serve our customers. We support your growth through coaching, collaboration, and opportunities to build new skills. Apply today to make an impact.
 

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

To support our recruiting process, we may use artificial intelligence ("AI") or automated technologies to collect, organize, sort, and analyze information submitted by applicants. These tools may assist our Talent Acquisition professionals in identifying applicants who appear to satisfy the minimum qualifications for a position.

AI is not used to make employment decisions on behalf of Associated Bank. No applicant will be selected or rejected solely based on the output of an AI tool. Hiring decisions are made by Associated Bank personnel who review applicant information and exercise independent judgment in accordance with applicable law and company policies.

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.