Temporary HR Business Partner - Field/Store Operations

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

• Work from Home: Mondays and Fridays
• Onsite: Tuesdays, Wednesdays, and Thursdays

Temporary Assignment: This temporary position is intended to provide additional support to the Field/Store Operations Human Resources Team. Employment in this role is temporary and does not guarantee ongoing employment. Temporary Team Members are welcome to apply for regular part-time or full-time positions for which they qualify as opportunities become available.

• Employment Type: Temporary, Full-time

• Anticipated Assignment Length: 3-6 months

• Expected Weekly Hours: 40

JOB SUMMARY

The Temporary HR Business Partner – Field/Store Operations provides additional Human Resources support for Field HR Business Partners, leaders, and designated Home Office teams. Working closely with the Sr. Director, Human Resources – Stores, this role assists with Team Member relations, compliance, reporting, Team Member programs, and HR projects and initiatives.

This role requires strong organization, attention to detail, discretion, and follow-through. The successful candidate must be comfortable managing multiple assignments, working with confidential information, and responding to changing priorities in a fast-paced retail environment.

ESSENTIAL FUNCTIONS

• Provide day-to-day HR support for the Home Office Store Operations team.

• Partner with Field HR Business Partners to:

  • Provide backup Team Member relations support, including assisting with workplace concerns, Hotline reports, documentation, case tracking, follow-up and escalating complex matters appropriately.

  • Support Form I-9 compliance by following up with leaders, researching discrepancies, and coordinating issue resolution with the appropriate partners.

  • Conduct exit interviews, document feedback, and identify trends and opportunities that may inform retention and Team Member experience strategies.

  • Support the accommodations and interactive process by coordinating communications, collecting and maintaining documentation, tracking requests, and facilitating timely follow-up with Team Members and leaders.

  • Assist with maintenance of organizational charts and related workforce information to reflect approved organizational and reporting-relationship changes.

  • Support Engagement Survey administration, including system access and reporting.

• Coordinate labor law posting communications and compliance updates to stores.

• Prepare and maintain accurate HR reports and tracking tools related to staffing, training completion, performance reviews, and other key people metrics.

• Provide administrative and project support for HR programs and initiatives based on business needs and priorities.

• Assist with developing and implementing solutions that streamline HR processes and increase efficiency.

• Maintain the confidentiality of Team Member information and ensure HR records and documentation are handled in accordance with company policies and applicable requirements.

• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

• Minimum of three years of experience in Human Resources, Human Resources Operations, Employee Relations, and/or a related area.

• Experience supporting multi-unit/multi-state retail operations or another geographically dispersed workforce. 

• General knowledge of HR practices and employment-related compliance requirements.

• Ability to handle confidential and sensitive information with sound judgment and discretion.

• Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.

• Experience using HR information systems, reporting tools, case-management platforms, or survey systems preferred.

• Collaborative and consultative working style, with the ability to establish credible relationships across multiple levels of the organization.

• Ability to analyze data, identify trends, develop recommendations, and help execute plans that support organizational goals.

• Proven ability to prioritize competing responsibilities, meet deadlines, and deliver accurate results.

• Strong written and verbal communication, problem-solving, and follow-through skills.

• Ability to translate information and concepts into clear, actionable next steps.

• Comfortable working through ambiguity and adjusting to changing business priorities.

• Ability to travel to local stores, as needed.

WORKING CONDITIONS

• Home Office

  • Must be able to remain stationary at a desktop workspace for extended periods of time. 

  • Ability to move about an office environment. 

  • Ability to visit retail store environments as business needs require.