Senior Director, Compliance

Develop and lead the agency’s compliance and quality improvement strategy, establishing priorities, long-term objectives, and initiatives that proactively address regulatory changes, organizational risks, and evolving operational needs.

Lead the creation, implementation, and ongoing refinement of compliance policies, procedures, and internal controls to ensure regulatory adherence and clear accountability across departments.

Oversee the agency’s regulatory compliance framework by monitoring applicable federal, state, and local requirements, identifying emerging risks, and implementing proactive mitigation strategies.

Evaluate compliance-related workflows, systems, and procedures to improve efficiency, eliminate redundancies, and support consistent execution across clinical and administrative operations.

Provide strategic oversight of compliance program operations, ensuring robust systems are in place to identify, investigate, escalate, and resolve compliance concerns.

Direct the preparation and coordination for regulatory audits, accreditation reviews, and external inspections (including OMH and OMIG), overseeing corrective action plans and remediation efforts to ensure timely, sustainable compliance.

Establish standardized reporting, trend analysis, and performance monitoring mechanisms, using measurable outcomes and stakeholder feedback to advise executive leadership on strategic priorities and drive continuous program refinement.

Manage the compliance form process and ensure all incoming inquiries and submissions are thoroughly tracked, reviewed, and handled in a timely manner.

Partner with executive, clinical, and administrative leadership to integrate compliance standards into daily operations, clarify responsibilities, and perform additional leadership duties as assigned.

Master’s or doctoral degree in mental health counseling, social work, marriage and family therapy, or psychology

Independent license as a mental health practitioner in New York (LMHC, LCSW, etc.)

Minimum of 9 years of clinical experience, with at least 3 years in a supervisory or administrative role.

Strong knowledge of clinical practices, ethical standards, and regulatory requirements.

Knowledgeable in NYS OMH Outpatient Clinic regulations and NYS Mandated Reporting requirements

Knowledgeable in HIPAA Regulations and other relevant privacy statutes.

Excellent interpersonal and communication skills.

Proven ability to manage multiple priorities and work collaboratively in a team environment.

Previous experience using electronic Medical Record systems and documentation standards.

Commitment to ongoing professional development and staying current with industry trends.

Cultural competence and the ability to work with diverse populations.

Strong computer skills and proficiency with Word, Excel, G-Suite, and other software/applications.