Seasonal Ticket Specialist, Garden Lights

Description

The Ticket Specialist is a key point of contact for guests and plays an important role in creating a positive and welcoming experience. This role is primarily based in the ticket office call center, where responsibilities include assisting guests by phone and email. Ticket Specialists may also be scheduled for in-person shifts at ticketing and admissions locations during high-volume times.

• Must be able to sit, stand, and use a telephone or computer for extended periods
• Occasional lifting of up to 15 lbs may be required
• Management reserves the right to change or add responsibilities as needed

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

• Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind
• Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden
• Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone
• Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication
• Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard