Care Coordinator - Beverly Hills

The Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families. All care, including primary care, advanced screening and diagnostics, urgent care, specialty care, 24/7 home visits, and imaging is included in members’ annual fee.

Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time, all while bringing humanity back into health care. Delivering such robust, personalized, and preventive health care is complex and requires a team-wide dedication to excellence. 

After successfully opening our flagship Institute in New York in 2022 and expanding to South Florida in 2024, we are now bringing the Atria experience to the West Coast with the launch of our Los Angeles Institute in late spring 2026.

• Serve as the primary point of contact for member scheduling and administrative needs. Accurately and efficiently schedule appointments, referrals, and other interactions for clinical staff and membership teams. 
• Directly support physicians and specialists and manage coordination of their respective panels. 
• Collaborate with a larger Care Coordination team, as well as Hospitality, Membership, and Clinical Operations teams, to ensure members receive thoughtful, integrated, and streamlined care.
• Provide high-level administrative support to clinical teams including answering phones, coordinating/preparing for meetings, maintaining physician calendars, and arranging conference calls.
• Assist the clinical team in maintaining and updating backend administrative systems to ensure the loop gets closed and communicated accurately.
• Assist with procuring medical records and follow-up notes from external practices
• Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintain these records with the highest degree of confidentiality
• Ensure the clinical team remains organized and on-schedule through proactive, consistent communication throughout the day.
• Become an expert of the Institute’s technology, processes, and best practices to support the clinical staff and ensure the best possible member experience
• Keep up to date on department-specific initiatives and timelines.
• Maintain a professional and courteous demeanor when interacting with internal and external stakeholders.
• Assist with after-hour and weekend coverage as needed.