COMSEC Responsible Officer (CRO)/ Tier II Network Technician (NE2) (Government)

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

CROs are responsible and accountable for all COMSEC material issued to their subaccount and ensure they, their alternates, and users fully comply with all applicable provisions identified in provided guidance & policies.

• →Coordinates/routes all requests for the transfer/disposition of COMSEC material through the program leads.
• →Creates & maintains a COMSEC file plan IAW specified retention instructions and an unclassified material delivery point.

Ensures:

Cryptographic equipment is keyed in accordance with the supporting key’s effective date, either loading new key upon supersession of the old key or upon inadvertent equipment zeroization. Top Secret keys are received, handled, controlled, stored, & destroyed utilizing Two-Person-Integrity procedures. Two COMSEC-briefed individuals destroy COMSEC material as required.

• →Establishes a comprehensive, reoccurring training program for their COMSEC users.
• →Prepares a written emergency plan and ensures all COMSEC briefed personnel are trained on their duties & responsibilities within the plan.
• →Processes all transfer, destruction, & semiannual or change of CRO inventory paperwork in a timely manner; returns paperwork to the program office.
• →Publishes a list of people authorized access to the subaccount’s COMSEC material.
• →Reports known or suspected COMSEC incidents, including deviations from COMSEC constraints document to the program office immediately; & ensures COMSEC briefed personnel are aware of proper COMSEC incident reporting procedures.
• →Requests additional COMSEC material, or relocation of existing material, from the program office.
• →Returns excess material and all ancillary material (i.e., racks, cables, power supplies, etc.) to the COR within 15 business days after removal from operations or after identification of item as excess.
• →Supports detachment operations and maintenance personnel as necessary on new installs, circuit outages, and troubleshooting.
• →The Primary CRO on the subaccount signs all reports unless not present for duty; in the absence of the Primary the Alternate CRO will sign reports.
• →Validates, in the form of a requirements letter, the continuing need for all COMSEC material held locally, & requests disposition instructions for any material not required to fulfill ongoing operational needs.

• The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
• Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).
• Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs.
• Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE)
• Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs).
• Perform Cisco and Juniper hardware upgrades, installations, de-installations, IOS upgrades, and network configurations
• Experience with Visio.
• Familiar with ServiceNow and Confluence.

Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years.

Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2; level 3 certifications are acceptable as well. 

Additional required qualifications include:  

• In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record and be eligible to drive an AT&T company vehicle.

• Available to travel up to 20% of the time. 

• Available to work flexible hours, to include weekend support. 

• Ability to work independently and in a collaborative environment. 
• Soft skills (experience with customer briefings), highly organized, problem solving, and self-motivated.

Our COMSEC Responsible Officer (CRO)/ Tier II Network Technician (NE2) (Government) earns $98,100 - $195,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.