Lead Network Technology Support

United States·Southfield

OtherTechnology

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Quick Summary

Key Responsibilities

Typical tasks may include, but are not limited to, the following: Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents,

Technical Tools

OtherTechnology

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

Responsibilities

~1 min read

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Experience and knowledge of AT&T Network and IT provisioning.
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Experience with both written and verbal communication to supported customers

What We Offer

~2 min read

✓Medical/Dental/Vision coverage

✓401(k) plan

✓Tuition reimbursement program

✓Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

✓Paid Parental Leave

✓Paid Caregiver Leave

✓Additional sick leave beyond what state and local law require may be available but is unprotected

✓Adoption Reimbursement

✓Disability Benefits (short term and long term)

✓Life and Accidental Death Insurance

✓Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

✓Employee Assistance Programs (EAP)

✓Extensive employee wellness programs

✓Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

✓Medical/Dental/Vision coverage

✓401(k) plan

✓Tuition reimbursement program

✓Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

✓Paid Parental Leave

✓Paid Caregiver Leave

✓Additional sick leave beyond what state and local law require may be available but is unprotected

✓Adoption Reimbursement

✓Disability Benefits (short term and long term)

✓Life and Accidental Death Insurance

✓Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

✓Employee Assistance Programs (EAP)

✓Extensive employee wellness programs

✓Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Regular

Southfield, Michigan

$116,700.00 - $175,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.