Specialist Billing Intelligence & AI Revenue Assurance / Vendor Coordination / Telecom Billing / Multi-Country Billing

We are seeking a detail-oriented and execution-focused Specialist – Tech Vendor Management to support supplier compliance, vendor lifecycle management, deal setup in V360, and multi-country billing enablement across telecom and enterprise services.

This role is critical in ensuring accurate billing readiness, vendor alignment, and revenue assurance outcomes by leveraging AI-driven tools, analytics, and workflow-based controls. The candidate will operate at the intersection of vendor management, billing operations, and revenue assurance, ensuring seamless translation from deal setup to automated billing and revenue realization.

• Support vendor onboarding, front desk coordination, and vendor lifecycle management
• Ensure alignment of vendor deliverables with billing, contract, and operational requirements
• Track vendor performance, compliance adherence, and issue resolution

• Manage deal setup and configuration in V360, ensuring accuracy and completeness
• Validate key inputs including:
  • Product structures
  • Pricing and commercial terms
  • Billing triggers and account hierarchies
• Enable seamless deal-to-billing transition for automated invoicing

• Support billing setup across multiple geographies, including:
  • Multi-currency handling
  • Tax and regulatory considerations
  • Regional billing requirements
• Ensure correct mapping of vendor inputs to country-specific billing systems and outputs

• Execute billing validation, reconciliation, and exception tracking
• Identify revenue leakage, billing gaps, and discrepancies
• Support resolution through structured root cause analysis and corrective actions

• Leverage AI-enabled tools for anomaly detection, exception prioritization, and billing insights
• Support automation of:
  • Billing validation checks
  • Exception handling workflows
  • Revenue assurance monitoring
• Use dashboards and analytics to improve visibility into billing accuracy and risks

• Ensure adherence to supplier compliance standards, contract terms, and billing policies
• Maintain documentation for:
  • Audit readiness
  • Control tracking
  • Governance reviews
• Support compliance monitoring and issue escalation

• Partner with Sales Support, Vendor Management, Billing, Finance, Product, and Technology teams
• Coordinate with vendors/OEMs to resolve billing setup issues, compliance gaps, and exceptions
• Provide structured updates on billing readiness, risks, and issue closure

• 10–12 years of experience in vendor management, billing operations, revenue assurance, or telecom operations
• Strong understanding of:
  • Billing lifecycle and revenue assurance processes
  • Vendor contracts and commercial constructs
  • Multi-country billing environments
• Experience working with workflow tools, billing systems, or platforms like V360 (or similar)
• Strong analytical, coordination, and problem-solving skills

• Exposure to AI/automation tools for billing validation, anomaly detection, and analytics
• Experience in telecom / enterprise services environments
• Familiarity with OSS/BSS, billing platforms, or revenue assurance tools
• Understanding of compliance, audit, and governance frameworks

• Vendor Management & Supplier Coordination
• Deal Setup & Billing Configuration (V360 or similar)
• Multi-country Billing & Commercial Understanding
• Revenue Assurance & Exception Management
• AI-driven Analytics & Billing Intelligence
• Compliance & Governance

• Improved billing readiness and automation success rate from deal setup stage
• Reduction in billing errors, leakage, and exception volumes
• Increased adoption of AI-led controls and analytics in billing workflows
• Stronger supplier compliance, documentation discipline, and audit readiness
• Faster turnaround on issue identification, prioritization, and resolution

Gurgaon, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.