Lead Product Manager, Agentic Integrations Platform

Attentive’s autonomous marketing system is only as smart as the context it can reach. Every system a brand uses (its commerce platform, loyalty program, ticketing system, or point-of-sale) holds signals that help our agents decide what to say, to whom, and when. Integrations provide the data and context that is the fuel for Attentive’s Agent OS.

Today, Attentive builds and maintains most of its integrations ourselves. That model doesn’t scale to the long tail of systems our brands rely on. We’ve rebuilt our integrations platform from the ground up so that any human or agent team can ship integration features in a single day. The first version of this platform will let our internal product teams ship hundreds of integration features in a single quarter. 

As the Lead Product Manager, Agentic Integrations Platform, you will turn that foundation into an ecosystem. You’ll expand the platform beyond its product team to two new builder personas: Attentive’s customer-facing teams along with external technology partners who want to build on Attentive. Alongside them, AI agents are a first-class builder persona, and you’ll design for humans and agents working together.

This role requires a deep understanding of user personas and what technical integration use cases they are trying to unlock and how to leverage AI to improve the process and experience.

This hybrid role is based in our New York office, with in-office collaboration Tuesday through Thursday each week.

• Take ownership of the AI-native integrations platform and evolve it from its initial concepts into a platform that internal customer-facing teams, external partners, client IT teams and AI agents can use to build and ship integrations themselves
• Define the framework for which integrations Attentive builds and owns versus those we enable other builders to deliver, and hold a clear, opinionated point of view on when it’s in our best interest to own the build.
• Own the quality floor for integrations built on the platform. When platform limitations hold back integration quality, you’ll identify those pain points and prioritize the platform improvements that raise the floor.
• Treat Attentive’s integration PMs as your first customers: understand their needs, translate them into platform capabilities, and make them dramatically more productive as they launch and manage a growing portfolio of integrations.
• Grow the number of supported integrations so that Attentive Agent OS can connect to any system that holds useful context.

• 5+ years of product management experience, including building platform, integration, or builder-facing products in B2B SaaS.
• Working technical fluency in how two systems connect (APIs, webhooks, data syncs, authentication, and error handling) and a clear understanding of how product and engineering teams have historically worked together to deliver integrations that connect systems seamlessly.
• A strong point of view on how AI agents are changing the way integrations get built. You can tell where agents deliver the first 90% and where the remaining details still need review from a human.
• Experience building for platform users, such as developer platforms, partner ecosystems, app marketplaces, or no-code builders. You enjoy making other builders successful.
• Comfort serving internal product teams as customers, and the judgment to balance their specific requests against the long-term health of the platform.
• Exceptional written communication and structured thinking. Much of this role is defining strategy from a blank page and aligning product, engineering, revenue teams, and partners around it.

We want you to have a clear understanding of what to expect and the opportunity to meet the people you’d work with.