Doorman

Join our Guest Services team as our new Doorman! Be the welcoming face and set the vibe for our lobby and guests! Hook 'em!

*Individual MUST have AM and PM availability daily, shift typically run from 7AM-3PM and 2-10:30PM

Principle Responsibilities & Position Purpose:
Greet and assist guests arriving and departing from the Hotel.  Assist with loading and unloading of luggage into and from guests’ vehicles, ordering taxi cabs, as well as answering general questions and providing directions.

1. Welcomes and assists guests’ according to PLATNIUM SERVICE Standards.
2. Providing an excellent first impression to guests
3. Maintains a presence in the Front Drive throughout the hours of the shift.
4. Greets all guests courteously, using the guest’s name whenever possible. Assist with the coordination of the arrivals and departures on the front drive including assisting the valet and bellman with calling cars, processing tickets and directions.
5. Demonstrates PLATNIUM SERVICE Standards in all interactions.
6. Remains observant and responds to each guest who passes through entrances.
7. Assists Housekeeping in maintaining the cleanliness and appearance of the Hotel Lobby and Entry way.
8. Follows Hotel’s telephone etiquette standards.
9. Follows Occupational Health & Safety regulations in accordance with OSHA regulations
10. Reports suspicious people, behavior, and vehicles to Security
11. Ensures adherence to Code of Ethics