About Aurelian

Aurelian automates non-emergency calls for 9-1-1 centers. We do this through an AI-powered operator that routes, triages, and resolves calls without the need for human intervention. Our mission is to help 911 operators focus their time and energy on emergencies by automating repetitive tasks. We serve emergency communication centers (ECCs) across the entire US, including Snohomish County, WA and Hamilton County, TN.

Nationwide, ECC is 30% understaffed. Staffing shortages have lead to call-taker burnout and attrition, which is exacerbating the problem even more. Post COVID, wait times for 9-1-1 calls have reached a boiling point; imagine, in the most stressful situation of your life, waiting on hold for over a minute.

But what’s most shocking is 60-80% of the calls 9-1-1 operators take aren’t even emergencies. They’re administrative calls that have been punted to ECCs: noise complaints, lost dogs, paying parking tickets, etc. That’s where we come in.

The role:

Take business objectives, break them down into constituent parts and execute
Own and manage complex cross-functional projects
Research and solve ‘green’ problems that are new to Aurelian

What you’ll need:

Early evidence of exceptionalism
High aptitude & strong work-ethic
Great interpersonal and communication skills
Strong, genuine interest in public safety and Aurelian’s work
Growth mindset

Nice-to-haves:

1-3 years of experience in investment banking, consulting, or operations at early-stage startups
4-year degree from top university
Computer science experience

Compensation & benefits

$90,000 - $120,000
Healthcare (medical & dental)
Unlimited PTO
Equity compensation

Chief of Staff

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About Aurelian

Location & Eligibility

Listing Details

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