Manager, Event Operations - Dunkman

You’ll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we’re saying is, this isn’t your average day job. If you’re hungry to drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.

The Manager, Operations will play a key role in planning and executing Dunkman, Shaquille O’Neals professional dunk league and entertainment platform. Dunkman will be this role’s primary focus, with responsibility for coordinating event operations, production logistics, and business processes across its programming on a global scale. Sitting on the Authentic Live team and reporting to the VP, Operations the ideal candidate brings hands-on live event experience, strong project management skills, and the ability to coordinate multiple partners in a fast-paced environment. The role may also support the wider Authentic Live portfolio as project needs and capacity allow.

Dunkman Event Production and Execution

• Support planning and execution across Dunkman competitions, exhibitions, and related activations, from pre-production through on-site delivery and post-event closeout.
• Coordinate with production agencies, venues, broadcast partners, and internal teams on operational requirements, production schedules, rehearsals, load-in, event delivery, and load-out.
• Maintain project plans, workback schedules, operational run-of-show documents, and action trackers; lead status meetings and follow up on deadlines and dependencies.
• Support credentialing, access plans, staffing, ticket allocations, and guest logistics in coordination with venue, ticketing, hospitality, and security teams.
• Broadcast Coordination: Coordinate with broadcast partners on programming plans, asset delivery, editorial feedback, production requirements, and broadcast standards.
• Serve as an on-site operational contact, resolve issues within assigned responsibilities, and escalate decisions or risks to leadership.

Business Operations

• Maintain event budgets and expense trackers, flag changes, and support post-event financial reconciliation.
• Coordinate with Finance and Legal on vendor onboarding, purchase orders, contracts, invoices, and incoming and outgoing payment tracking.
• Document post-event learnings and refine planning templates and standard operating procedures for future Dunkman programming.
• Support planning and execution of other Authentic Live events as assigned, based on Dunkman priorities, scheduling, and available capacity.

• 3–5 years of experience in live event production or event operations within sports, entertainment, or media.
• Experience coordinating venue logistics, production timelines, vendors, and event budgets; sports competition or broadcast event experience is a plus.
• Proven ability to manage multiple workstreams with strong organization, attention to detail, and follow-through.
• Strong communication and interpersonal skills, with the ability to coordinate internal teams and external partners.
• Sound judgment and the ability to remain composed, solve problems, and meet tight deadlines during live events.
• Willingness to travel and work flexible hours, including evenings and weekends as required (up to 40%).

We have been made aware of fraudulent job offers and interview requests being sent by individuals falsely claiming to represent Authentic. These scams are often initiated via email, employment websites and social media, and may include fake interview requests, offer letters or attempts to collect personal and financial information.

Please note:

• All legitimate Authentic job postings can be found only on our official website (authentic.com) or through our verified LinkedIn page (https://www.linkedin.com/company/weareauthentic).
• Authentic does not conduct interviews over Teams or Zoom without prior email correspondence from a verified @authentic.com email address.
• We will never ask you for sensitive personal information, payment or banking details as part of the hiring process.

If you believe you've been contacted by someone impersonating an Authentic team member, please report it immediately by emailing peopleandculture@authentic.com.

For individuals with disabilities or religious obligations who would like to request an accommodation, please contact talent@authentic.com

To access Authentic' s Privacy Policy, which contains information regarding data collected from job applicants and how we use it, please click here: https://authentic.com/pages/privacy-policy