Senior Associate Digital Business Representative, EMEA (French Speaker)

We are seeking a driven and customer-focused Senior Associate Digital Business Representative (DBR) to independently manage transactional digital sales opportunities and drive KSO attainment. In this intermediate-level role, you will own inbound and signal-based outbound motions, manage the full sales cycle for low-to-moderate complexity transactions, and deliver a seamless digital buying experience. You will leverage CRM insights, digital signals, and structured sales discipline to prioritize effectively and close business within defined ACV thresholds. This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager. This is a hybrid position in Barcelona, Spain.

• →Generate and manage pipeline through inbound calls, sales chat, MQLs, and signal-based outbound call campaigns (abandoned carts, expired quotes, trials, ecommerce triggers, etc.)
• →Independently close transactional digital opportunities within defined ACV targets by navigating pricing discussions and managing negotiations effectively.
• →Achieve quarterly ACV, revenue, pipeline, and new logo goals while
• →Identify upsell opportunities and apply relevant promotions
• →Conduct structured discovery, effectively handle objections and deliver high-quality engagement across phone, email, and chat
• →Use CRM dashboards and digital signals to prioritize high-value opportunities
• →Monitor and improve in- & outbound-to-close conversion performance
• →Ensure SLA adherence and strong response rates +90%
• →Follow internal digital sales processes and proactively flag operational gaps
• →Partner with Territory, Emerging, Renewals, and Enterprise teams for opportunity handoffs
• →Coordinate with Digital E Commerce and Marketing teams to improve customer pathways and provide structured feedback on campaign effectiveness and lead quality
• →Maintain accurate CRM documentation to support closed-loop reporting

• Business fluency in English and French, fluency in additional languages is considered a plus
• 2+ years of inside sales, SaaS, or technology sales experience
• Proven ability to meet or exceed sales targets
• Experience owning full sales cycle for transactional opportunities and handling inbound and outbound digital sales motions
• Familiarity with CRM systems and Sales Automation Tools (e.g., Salesforce, HVS, Clari, Gong, Outreach,..)
• Strong communication and cross-functional collaboration skills
• Experience selling across phone, chat, and email channels
• Familiarity with digital buying journeys and ecommerce-assisted sales

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This role may require in-person onboarding and/or in-person ID verification.