Lead Product Manager, Website & Digital Retail

• →Substantial product experience. 7+ years in product management, including significant direct ownership of customer-facing ecommerce or transactional website products. Ecommerce and website product experience is essential. 

• →A proven conversion track record. You have shipped and optimized shopping journeys such as search, merchandising, product detail pages, forms, checkout, or other high-intent conversion flows, with measurable improvements in customer and business outcomes. 

• →Strong website product judgment. Practical understanding of mobile UX, content management systems, technical SEO, page performance, Core Web Vitals, and accessibility, including how these affect discovery and conversion. 

• →Rigorous discovery and analytics. Experience using qualitative research, web analytics such as GA4 or equivalent, event instrumentation, funnel analysis, and A/B testing to make decisions. You can distinguish improvements in traffic or clicks from meaningful conversion and revenue gains. 

• →Strategy with hands-on execution. Demonstrated ability to turn ambiguous customer and business problems into clear requirements, user stories, acceptance criteria, and delivery plans. You remain directly involved in product delivery while balancing customer commitments, dependencies, and commercial priorities. 

• →Platform and integration fluency. Experience working with APIs, inventory or catalogue data, pricing, and third-party integrations. You can assess the product implications of architecture and data quality and contribute to platform modernization or migration decisions. 

• →People management and product leadership. Experience managing and developing product talent, setting clear expectations, providing feedback, and managing performance. You can lead complex cross-functional initiatives, make clear trade-offs, and communicate effectively with senior leaders and customers. 

• →Commercial thinking. Ability to connect product decisions to adoption, retention, monetization, and cost to serve, while balancing the experience of end consumers with the needs of business customers. 

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

 Benefits from Day 1 

• Gym discounts 
• Employee and Family Assistance program 
• Virtual wellness events 
• Conferences & training budget 
• Regular internal training programs 

Financial planning 

• Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.