Internal Product Specialist- Consumables & Chemicals (m/f/d)

You will provide administrative and commercial support to the Sales Team, ensuring the accurate and timely preparation of quotations, pricing updates, customer communication, and sales-related administration. You will partner closely with Sales Representatives to deliver an outstanding customer experience for our Hungarian B2B customers and supporting the Consumables and Chemicals product portfolio.

 If you have a scientific background, excellent customer service skills, and the ability to work with multiple systems in a fast-paced environment- let’s talk!

• Working knowledge of SAP ERP and C4C CRM systems is needed.
• Strong Microsoft Excel skills.
• Ability to work across multiple systems simultaneously.

• Excellent customer service and relationship management skills. Experience supporting B2B customers is preferred.
• Ability to prepare and manage complex quotations.
• Strong organizational and time management and collaboration skills.

• Back-office support: Prepare quotations based on customer requests received through the central quotation management system (C4C CRM) within 48 hours or by the customer-specified deadline. If clarification or additional information is required from either the customer or the field sales representative, inform the Sales Manager via C4C and document the reason for the delay.

• Inbound calls: Ensures seamless customer service, maintains and increases customer satisfaction, and handles the necessary sales administration.

• Collaborate with field sales representatives during the quotation process, providing updates and requesting information as needed.
• Maintain and update product portfolio price lists within the SAP ERP system.

• Maintain contact with suppliers and distributors of the assigned product portfolio during the quotation process and participate in price negotiations.

• Provide customers with detailed technical documentation, professional materials, and product-related information accompanying quotations.

• Monitor market conditions and recommend the implementation of discounts or fixed pricing agreements within the business management system.

• Prepare and coordinate marketing-related activities for the assigned product portfolio, including proposing promotions, campaigns, and the distribution of general product information materials.

• Participate in professional training programs and subsequently deliver internal training sessions to sales teams to share acquired knowledge.

• Participate in supplier meetings and negotiation
• Carries out commercial/sales activities in accordance with the company's business policy

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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