Site Coverage Specialist, Inventory Services

In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

• Comprehensive Medical, Dental, and Vision coverage
• Wellness programs
• Eligible for medical coverage starting Day 1

• Paid Time Off (PTO)
• Company-paid holidays
• Choice holidays

• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Commuter benefits
• 401(k) retirement plan
• Tuition assistance
• Employee Stock Purchase Plan discount

• High school diploma or GED required; Associate's or Bachelor's degree in Business, Science, or a related field preferred.
• 3+ years of experience in inventory management, procurement, shipping/receiving, logistics, or a related operational environment.
• Experience with inventory and procurement systems preferred.
• Prior experience with VWR products and services is a plus.

• IATA, DOT, OSHA Right-to-Know, or IMDG training preferred.
• Forklift and/or HAZWOPER certification preferred.
• Valid driver's license required; CDL is a plus.

• Strong customer service, communication, and relationship-building skills.
• Proficiency in Microsoft Office and computer-based systems.
• Working knowledge of inventory management and procurement processes.
• Ability to work independently, manage multiple priorities, and adapt to changing business needs.
• Strong attention to detail and organizational skills.
• Commitment to safety, quality, and compliance with site procedures and protocols.
• Ability to meet customer requirements, including background checks, safety training, security clearances, and medical screenings as applicable.

• Experience supporting GMP, GLP, or other regulated laboratory environments.
• Cross-referencing, inside sales, or materials management experience.
• OSHA Safety Training, Facilities Maintenance Certification, or other relevant technical certifications.

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Support all aspects of Site Services operations, ensuring daily activities are completed efficiently and accurately.
• Provide cross-functional coverage for Procurement, Inventory Coordinator, and GMP Coordinator responsibilities.
• Partner closely with management to develop and maintain Standard Operating Procedures (SOPs), Scopes of Work, training materials, and other operational initiatives.
• Serve as a key point of contact for customers, including purchasing, facilities, and plant leadership teams, to support the procurement of laboratory supplies and materials.
• Utilize a variety of systems and applications, including ESS, Citrix, Ariba, SAP, JD Edwards, UPS, FedEx, StockTracker, ChemSW, and other customer-specific platforms.
• Train and support team members on VWR service offerings and operational processes.
• Provide advanced support, including customer service issue resolution, credit/rebill processing, and invoice reconciliation.
• Track, maintain, and enhance quality metrics and key performance indicators (KPIs) to support operational excellence.
• Manage expense-related budgets and reporting activities.
• Identify and implement process improvements that drive service efficiencies and enhance the customer experience.
• Travel to customer locations onsite as needed to support business operations.
• Prepare and assemble Day 10 kits and labeling materials as required.
• Coordinate weekly shipping and receiving activities with multiple customer partners.
• Perform additional duties and special projects as assigned.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.