Practice Administrator

United States·Phoenixville,Collegevillemid

OtherAdministrator

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Quick Summary

Key Responsibilities

Overall management of both clinical/non-clinical care center colleagues, approximately 30-45 colleagues, 11-14 providers. Skills: Proven ability to manage and motivate a diverse team of professionals.

Technical Tools

OtherAdministrator

Participates in the strategic growth plan for Care Center. Assist in the development and implementation of long-term business plans and initiatives to enhance the practice’s growth and profitability.
Quality Improvement: Collaborate with clinical staff to develop and implement quality improvement initiatives, ensuring that the practice delivers high-quality healthcare services and meets or exceeds industry standards.
Drives achievement of operational KPIs (front end denials, productivity increases, etc.)
- Leverages data (tableau) to support care center decision making.
Identifies trends and issues related to billing/payor concerns in collaboration with RCM partners, presents concerns with plans for resolution.
Leads or participates in MSO or regional based initiatives or programs.
Develops, documents, implements care center workflows to optimize operational efficiencies in collaboration with MSO supports.
Supervises startup of new programs and revenue streams at the Care Center
- Facilitates ROI on potential revenue opportunities or expansion.
Oversight for the patient experience, drives improvement and action planning.
- Escalation and management of patient complaints
Ensures adherence to cash management processes including weekly deposits being completed.
Manages expenses in accordance with set budgets (clinical and non-clinical), makes recommendations for saving opportunities.
- Provides oversight for all spending (office supply, medical supply, etc.)
- Ensures POs are accurate in Coupa.
Works closely with the marketing team on projects related to the care centers, including oversight of social media activities, marketing events, care center promotional materials.
Liaison with referring practices.
Manages compliance with regulatory and state governing bodies in collaboration with MSO supports (CLIA, OSHA, CDC, DOH)
Oversight of the colleague experience, driving achievement of colleague satisfaction targets.
- Drives the colleague lifecycle (recruitment through separation)
- Implements staff recognition programs.
- Performance Management
Interprets policies, objectives and operational procedures.
Mentoring of new care center managers and/or managers in training
Oversees provider support including scheduling, on call scheduling, reimbursement, PTO, etc.
Provider/physician credentialing
Coordination with lead physician on care center matters.
Facilitates any needs that arise with Labor & Delivery or other departments at affiliate hospital.
Facility maintenance/equipment
Directly oversees 1 care center with up to 3 locations.
- Travel required up to 20% of the time.
This role is an on-site position

Responsibilities

~1 min read

→Overall management of both clinical/non-clinical care center colleagues, approximately 30-45 colleagues, 11-14 providers.

Proven ability to manage and motivate a diverse team of professionals.
Excellent organizational, leadership, and interpersonal skills.
Excellent verbal and written communication.
Demonstrated ability to establish and maintain effective working relationships with personnel across various facilities as well as external entities.
Strong Knowledge of Microsoft Office Suite
Ability to adapt to changes in the healthcare industry and stay updated on current trends and practices.

4-year degree from an accredited college in business, healthcare, or related field required.
3 plus years of experience managing a high-volume practice required, OB/GYN or Fertility specialty preferred.
Experience managing a multi-site practice.
Experience managing 30+ colleagues.
Knowledge of electronic billing process and medical insurance.
Experience with electronic health records (EHR) systems and healthcare information technology (eCW preferred).

What We Offer

~2 min read

✓Full time benefit-eligibility beginning the first of the month after hire

✓401(k) with company match

✓Generous PTO offering with additional time off for volunteering

✓Choice of multiple medical insurance plans to best meet your needs

✓Access to Axia providers at little to no cost through Axia’s medical insurance

✓Axia-paid life insurance, short term and long term disability

✓Free counseling for colleagues and family members, including parents and parents-in-law

✓Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program

✓Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!