Registered Nurse (RN Triage & Support)

• Responds to patient inquiries via phone and electronic messaging, providing clinical triage and guidance in accordance with established nursing protocols.
• Accurately documents symptoms, nursing assessments, advice given, and patient responses in the EMR.
• Communicates results of laboratory and imaging tests as directed by the provider, including patient education and follow-up instructions.
• Collaborates with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
• Processes medication refill requests in accordance with provider direction and practice protocols.
• Supports care coordination by managing patient follow-up needs, referral communications, and scheduling logistics.
• Performs nursing tasks such as vital signs, injections, and phlebotomy as needed to support patient care delivery.
• Maintains awareness of and adherence to clinical policies, procedures, and protocols to promote consistent and safe patient care.
• Participates in quality improvement initiatives and contributes to a positive team-based care environment.
• Other duties as assigned.

• Strong clinical assessment and decision-making skills
• Proficiency in documenting within an electronic medical record (EMR) system
• Excellent communication and interpersonal skills
• Ability to manage competing priorities and function in a fast-paced environment
• Competency in phlebotomy and standard nursing procedures

• Graduate of an accredited nursing program required.
• Must hold current and unrestricted Pennsylvania RN license.
• Minimum of 1 years' experience in an outpatient clinical setting. 
• Active CPR certification required.
• Previous experience with eClinicalWorks (EMR) strongly preferred.
• Experienced in ObGyn/Women’s Health beneficial.
• Understanding of lab order sets and CPT coding a plus.
• Ability to work at satellite locations as needed.

Pay or shift range: $30 to $37
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.