Senior NOC Engineer, Lund

Are you passionate about networking, operations and solving complex technical challenges? We're looking for a Senior NOC (Network Operations Center) Engineer to join our global IT Operations Center at our headquarters in Lund. You'll work with modern technologies, highly skilled colleagues and a global infrastructure where your expertise has a real impact on our business worldwide.

You'll join the IT Operations Center team, which is responsible for the global operations of our network infrastructure across both central and local environments. Together, we make sure our network platform stays stable, secure, scalable and highly available.

We work closely with internal stakeholders, IT service delivery teams, project managers and external partners to deliver reliable network services that support business-critical operations around the world. We value collaboration, knowledge sharing and continuous improvement. If you enjoy working in a dynamic environment where technology evolves rapidly and teamwork drives success, you'll feel right at home.

You'll take an active role in the full operational lifecycle of our network infrastructure, from day-to-day operations to the long-term development of the platform. You'll work with a broad range of technologies and have the opportunity to influence how the platform evolves over time.

• Maintain our global network infrastructure and manage lifecycle and upgrade activities
• Manage incidents, including complex troubleshooting and root cause analysis
• Handle problem management and drive preventive improvements
• Plan and implement network changes
• Take part in delivery and infrastructure projects
• Help move our IT operations towards AIOps, using AI to support monitoring and operations
• Contribute to the continuous development and optimization of our operational processes

You're an experienced network operations professional with a strong technical foundation and a genuine passion for networking technologies. You enjoy taking ownership, solving complex problems and proactively improving systems and processes. You're comfortable in large-scale enterprise environments, and you thrive when balancing operational stability with continuous change.

You're structured, solution-focused and curious about new technologies. You prioritize and make decisions confidently in an operational setting, and you communicate clearly with both technical and non-technical stakeholders. As a team player, you're happy to act as a mentor for our more junior colleagues.

• Solid experience of routing and switching, WAN environments and connectivity solutions, firewall and proxy platforms, and enterprise Wi-Fi
• Experience of incident and problem management, network monitoring and operational support in large-scale or global IT environments
• Experience of infrastructure lifecycle management

• Experience of network automation
• Experience of network security