Product Owner Learning Tools (LMS)

Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 (Wealth Briefing Awards) ?

A subsidiary of Indosuez Wealth Management, the wealth management arm of the Crédit Agricole Group, and Capgemini, Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players.

We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services.

We also handle our customers' back office operations from three hubs, in Switzerland, Singapore and Portugal. By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks.

Our Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Switzerland and Singapore to handle the banking operations of demanding customers.

Based in Lisbon, within the multicultural Knowledge Management team, whose main responsibilities are:

· Sharing knowledge across Indosuez and with Azqore’s external clients

· Identifying training needs (internal and client-facing)

· Supporting employees in learning and understanding our systems

You will be based at ARTS building, Avenida Dom João II, 43, 1990-084 Lisbon.

Reporting to the Head of Knowledge Management, you act as the functional and technical reference for knowledge & learning tools (in particular the Learning Management System – LMS). You help industrialize practices, enhance the user experience, and support adoption by both employees and clients.

1) LMS Administration & Engagement

· Update and maintain content (catalog, learning paths, materials) in line with releases and new features

· Administer key functionalities: user management, access rights, groups, enrolments, reporting

· Monitor usage (analytics, most-viewed content, completion rates) and recommend actions to improve adoption and effectiveness

· Drive content promotion (campaigns, user communities, communications)

· Contribute to ongoing monitoring and continuous improvement of digital learning tools

2) Support & Enablement (Knowledge + Learning)

· Support business and IT teams in applying KM best practices (knowledge capture, documentation, update cycles)

· Produce and maintain enablement materials: user guides, FAQs, contribution standards, how-to’s

· Coordinate contributors/SMEs (input collection, review, publishing)

· Contribute to process improvements: quality, governance, and content lifecycle management

3) Contribution to the Knowledge Management Strategy

· Support the KM lead in implementing Azqore’s global KM strategy

· Identify new training/knowledge needs (new products, new developments, new regions)

· Propose pragmatic and creative solutions to strengthen knowledge sharing and reuse

🧙‍♂️ Your core competencies

• One of our Talent Acquisition Partner will contact you for an initial discussion.

• If you decide (you & the Talent Acquisition Partner) to go ahead with the process, you'll have a meeting with the manager.

• Taking the next step in the process? An interview (through Teams Meeting) with our Head of Global Operations based in Switzerland.

• Then a last HR interview is waiting to get to know you better.

• You will also complete a test on your motivational levers (PULSIONS) if you progress to the final selection process.

Acting every day in the interests of our customers and society, we are a group committed to diversity in all its forms and to inclusion.

We are committed to combating cognitive bias, and train our managers accordingly.

As a company operating in the IT sector, which suffers from a structural lack of female representation, we attach particular importance to developing the gender mix of our teams.
All our positions are open to people with disabilities.
We're not looking for a standard profile, we're looking to identify your unique talent.