Digital Technology Senior Specialist - Application Operations Engineering

The Oracle team is seeking an experienced Oracle Application Engineer knowledgeable of Manufacturing Inventory and Planning domain areas, including ITEM BOM PLANNING WIP and INVENTORY Oracle modules.

Fuel your passion

The role is responsible to be the Oracle MFG & Planning team contact person in the US timezone, contribute to the Oracle ERP implementation initiatives, delivering functional enhancements and supporting day‑to‑day operational activities to ensure the reliability and performance of Baker's Oracle Blueprint.

• Manage a vendor support team of technical and functional experts, interacting directly with other
• cross-functional support teams for timely resolution of production application issues
• Work with business / IT leaders and users for prioritization of critical issues and work towards
• resolution
• Ensure conformance to generic ERP Operations support standards / practices
• Coach / monitor contingent staff in ERP Operations support standards / practices
• Responsible for internal IT processes like Change Control Board, patch application testing,
• coordination and communication for outages etc.
• Conduct performance and Ops reviews for the leadership and stakeholders (IM and Functional)
• by using and owning established Service Delivery metrics
• Own and be responsible for Open cases reduction, RCAs and recurring issues reduction, SLAs,
• TAT
• Work with cross P&L teams ensuring system availability and minimal planned and unplanned
• outages
• Work with IM Risk and Security team and ensure all the SOX and controllership requirements are
• met including policies, standards and documents and the ERP is compliant
• Serve as domain and ERP expert and drive / be accountable for operational excellence as well as
• stabilization of Operations into OM process area
• Should be able to guide and direct the team in OM and Supply chain areas utilizing his/her
• expertise and assisting the team for any roadblocks
• Build strong team relationships with multiple stakeholders including IM owners, business SPOCS,
• support teams, and end users. Stay connected with functional stakeholders through regular
• meetings
• Act as single point of contact for escalations ensuring they get addressed appropriately with
• continuous communication
• Receive and resolve Voice of the Customer (VOC) feedback and pass on to leadership
• Partner with P&L and help carve out and lead mandatory compliance, productivity and business
• required initiatives going beyond day-to-day operations
• As required, collaborate across IM Operations team and lead initiatives as a part of Grid Solutions
• Application support team
• Maintain effective relationships with peers and vendors to integrate the program into the overall
• Grid Solutions strategic organization objectives and activities
  

• Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math). A minimum 6 years of professional experience.
• Experienced with agile/iterative project methodology such as Scrum, preferably with experience using agile project management tools such as JIRA or Rally
• ITIL certification

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.