Field Specialist II - ALS

Are you passionate about delivering technical expertise in field operations and ensuring exceptional customer service?

Do you enjoy working in dynamic environments, solving technical challenges, and collaborating with cross-functional teams?

As a Field Specialist II, you will be responsible for executing field operations, supporting customer requirements, and ensuring high-quality service delivery. You will work closely with internal teams and customers to maintain operational excellence and uphold safety and quality standards.

As a Field Specialist II, you will apply your technical knowledge and operational experience to perform field activities, troubleshoot issues, and contribute to continuous improvement. You will play a key role in delivering reliable service outcomes while maintaining a strong customer focus.

• Executing field operations in line with company procedures and safety standards

• Applying functional and technical expertise to support assigned product lines

• Delivering high-quality service while ensuring customer satisfaction

• Communicating effectively with customers and internal stakeholders

• Collaborating with team members to achieve operational goals

• Troubleshooting and resolving technical issues in the field environment

• Maintaining accurate documentation and reporting of field activities

• Ensuring compliance with all safety, quality, and regulatory requirements

• Have a two-year Technical Degree (preferred)

• Have relevant industry experience and product line training

• Have strong functional and technical skills

• Have excellent communication and interpersonal abilities

• Have a strong customer-focused mindset

• Have the ability to work effectively in a team-oriented environment

• Have strong problem-solving skills and adaptability in field conditions

This role may require flexibility to work in varying field locations and adapt to operational and customer requirements.

Our people are at the heart of our success. We foster a collaborative and inclusive environment that values teamwork, technical excellence, and continuous improvement.

We offer a competitive compensation and benefits package designed to support your well-being and professional growth, including:

• Career development opportunities

• Health and wellness benefits

• Financial and retirement programs

• Additional voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.