Services Manager - Customer Service Management

Job Description

To be successful in this role you will:

• Bachelor’s degree in engineering from an accredited university or college
• At least 5 additional years of experience in Field Services
• At least 3 years of experience in a management role
• Willingness and ability to travel within assigned region
• Have at least five years experience in the industry and vibration technology
• Strong business acumen and commercial savvy
• Ability to manage effectively in a dynamic and fast-paced environment
• Strong customer service mindset
• Effective team contributor and member
• Ability to energize teams through inclusiveness and connection with people
• Working knowledge of contract terms and conditions
• Familiarity with project labor and material quoting tools
• Ability to build trust by respecting the ideas and contributions of everyone
• Strong oral and written communication skills
• Strong interpersonal and leadership skills

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• The safety net of life insurance and disability programs
• Tailored financial programs.
• Additional elected or voluntary benefits