General Application

While we acknowledge there can be multiple approaches to a job well done and each position requires a unique set of skills, the below competencies provide an example of some of the characteristics that we expect successful employees to demonstrate.

Ability to maintain uncompromising levels of confidentiality

Ability to interact with all people in a polite manner and a positive attitude

Ability to have a positive impact on the people around you

Ability to read and connect with people and respond accordingly in varying situations

Ability to recognize own and others’ emotions and use them to create positive interactions

Ability to structure responsibilities, tasks, and project management to eliminate wasted time and efforts

Ability to manage multiple projects and competing priorities without missing deadlines

Ability to self-manage, prioritize, and produce quality work in both individual and team environments

Ability to respond calmly and maintain performance standards in a busy office setting

Ability to maintain high service standards and problem-solve effectively when faced with new challenges

Ability to remain unperturbed by changing priorities and conditions

Ability to shift concentrations throughout the day

Ability to always arrive on time and prepared