Dual Rate Ticket Writer/Supervisor

Responsibilities:

• Creates wagering tickets and cashes tickets for guests.
• Collects appropriate amount of money from the guest for wagers and makes the correct change
•  Assists guests with questions regarding wagering and how to use the self-betting terminals.
•  Verifies and balanced drawer funds at beginning and end of shift.  Safeguards said funds.
•  Maintains assigned window in a neat, organized, and professional manner.
•  Maintains knowledge of property information, including memorabilia.
•  Provides superior guest service to all guests.
•  Removes, records, and turns in amount of cash in register at end of shift, with necessary paperwork.  
•  Ensures compliance with the federal currency transaction reporting requirements.
• Upholds the Mission Statement- Born to Entertain.
• Represents Bally’s Shreveport in the most positive manner with guests, co-workers, managers, and vendors.  Lives by the Bally’s Shreveport Values!
• Performs other functions as necessary or as assigned.  

Competencies:

• High School diploma general education (GED) and five years related experience.
• Previous money handling experience preferred
• Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Cage transactions.
• Must have basic computer skills including casino systems and MS applications including Word and Excel.
• Data entry skills preferred.
• Louisiana Gaming Commission work permit is required for this position
• Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.  
• Maintain flexibility to handle changing priorities
• Ability to apply common sense understanding to carry out detailed written or oral instructions
• Ability to multitask in a fast-paced environment
• Must be able to exercise initiative and a sense of urgency
• Exceptionally self-motivated and directed
• Keen attention to detail
• Must have an outgoing personality and enjoy dealing with people.
• Strong tactical skills
• Must possess excellent communication, organizational and analytical skills.
• Ability to interpret a variety of instructions
• Must be able to communicate clearly and effectively with all employees and guests
• Able to work all shifts to include weekends and holidays also work 6-day work weeks when required