→Enhances the guest experience by providing exceptional service.
→Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary
→Monitors ash/trash containers, cleaning and removing trash as necessary
→Cleans ashtrays
→Cleans glass surfaces
→Cleans restrooms
→Cleans slot bases/machines; pushes in slot chairs
→Greets 7 interacts with guests when appropriate
→Uses cleaning chemicals as instructed
→Uses safety equipment as required
→Communicates all maintenance issues to supervisor.
→Executes daily cleaning projects.
→Collects/secures lost-and-found articles.
→Restocks storage closets daily.
→Trains new employees as needed.
→Establishes and maintains close working relationships with all Dover Downs employees to ensure maximum cooperation, productivity, morale and guest service.
→Adheres to department and property policies and procedures.
→Represents Bally's Hotel and Casino in the most positive manner with guests, co-workers, managers, and vendors.
→Control inventory of supplies.
→Maintains knowledge of the property.
→Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, as well as reducing costs.
→Works safely, following all established safety rules and regulations.
→Communicates effectively with co-workers, supervisors and guests.
→Follows all relevant policies and procedures.
→Complies with the company’s recycling program standards.
→Provides exceptional customer service
→Performs other duties as assigned.

Work Environment:

→Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
→Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:

→Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

EVS - Utility

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