Surveillance Agent

Responsibilities:

• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. 
• Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas. 
• Monitor activity for criminal activity, violation of Louisiana Gaming Commission regulations, and/or violation of company policies and procedures.  
• Appropriately record activities and report observations to company and Iowa Racing and Gaming Commission officials.  
• Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.  
• Track and complete all government reporting. 
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. 
• Keep work area in a clean and orderly manner. 
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.  
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. 
• Perform other duties as assigned or reasonably requested by any member of management. 

Target Salary Range: $15.00 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.