Deputy Director, Older Adult Affairs and Advocacy (NCS) - Mayor's Office

Salary Range:

$78,588.00 - $125,740.00 Annually

Starting Pay:

$102,163.00 Annually

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

The Deputy Director serves as a senior leader within the Mayor’s Office of Older Adult Affairs & Advocacy (MOAAA), to oversee operational management and program oversight to advance the MOAAA’s mission and priorities. Reporting directly to the Director, the Deputy Director assists in planning, directing, and evaluating agency activities; acts on behalf of the Director when necessary; and collaborates with internal and external stakeholders to develop partnerships, expand outreach, and implement initiatives aligned with the Mayor’s agenda. The Deputy Director leads data-driven decision making, prepares reports and presentations, manages administrative functions, and works collaboratively with City agencies, community organizations, and elected officials to strengthen programs and services that support older adults and the broader community.

• Assist the Director in planning, organizing, directing, coordinating, and evaluating agency programs, services, and/or initiatives.
• Collaborate with the Director to develop and implement strategic initiatives that align with the Mayor’s priorities and the Office’s mission.
• Contribute to the development and implementation of strategic partnerships to expand resources, services, and opportunities for constituents.
• Support with leading outreach and engagement efforts, including community initiatives, to increase awareness and access to services.
• Represent the Office at meetings, events, and community forums.

• Assist the Director in planning, organizing, directing, coordinating, and evaluating agency programs, services, and/or initiatives.
• Collaborate with the Director to develop and implement strategic initiatives that align with the Mayor’s priorities and the Office’s mission.
• Contribute to the development and implementation of strategic partnerships to expand resources, services, and opportunities for constituents.
• Support with leading outreach and engagement efforts, including community initiatives, to increase awareness and access to services.
• Represent the Office at meetings, events, and community forums.

• Manage daily operations and supervise assigned staff.
• Assist with setting performance expectations and ensure accountability.
• Provide coaching, mentoring, and professional development.
• Foster a collaborative and high-performing work environment.
• Work with the Director to conduct performance evaluations and address personnel matters.

• Collect, analyze, and maintain program data.
• Monitor program performance and assess outcomes.
• Use data to support planning, program improvement, and decision making

• Thorough knowledge of the needs and interests of older adults and persons with disabilities;

• Thorough knowledge of local long-term care services, community agencies and facilities;

• Thorough knowledge of appropriate Local, State and Federal grants available;

• Good knowledge of the principles and techniques of office management relating to the directing of work and the development and implementation of office policies, procedures and work methods;

• Ability to develop and implement clear and effective procedures and policies consistent with existing laws, regulations and guidelines;

• Ability to supervise the work of others;

• Ability to establish and maintain cooperative relations with the public and other governmental and private agencies;

• Ability to conduct program evaluations;

• Good interpersonal skills;

• Ability to communicate clearly and effectively verbally and in writing;

• Good knowledge of public relations and outreach techniques;

• Ability to establish and maintain high standards of accuracy and produce products with high professional standards;

• Ability to handle multiple tasks simultaneously, and meet projected time constraints;

• Ability to utilize a personal computer, and related software, with considerable precision, manual dexterity, knowledge and skill to prepare well-constructed oral and written communications, reports and contracts;

•  Ability to work effectively with staff, community partners, and the general public.

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.